DENISE GORDON
COLUMBUS, OHIO *3201
****************@*****.***
. Superior customer service skills, with over 10 years experience
. Experienced in a professional medical office environment
. Certified in Microsoft Office
. Monitored multi-line phone system, routed calls
2 WORK HISTORY
VGS
Columbus, Ohio
Housekeeping
2009 - 2010
Cleaning office rooms and labs via mopping, sweeping, dusting and taking
out trash. Provided a friendly customer service attitude while working
within the office setting.
Life Care Alliance: Wellness Clinic Columbus, Ohio
Administrative Assistant/Volunteer 2007
Prepare packets for screenings at Health Fairs.
Assist at Flu Shot Clinics collecting insurance information.
Prepare mailing list and promotional material.
Filed medical records numerically and alphabetically.
Hill Manor Columbus, Ohio
Direct Care 2006-2007
Successfully performed accurate and comprehensive daily reports on each
individual.
Maintained a safe and secure environment for clients.
Worked on a four-person team to determine treatment plans for each
customer.
Priority Staffing Columbus, Ohio
Domestic Manager 2004-2005
Documented and supervised scheduling of doctor appointments.
Prepared meals while regulating menus according to special diets.
Provided support to clients.
Grant Hospital Columbus, Ohio
Patient Sitter 2002-2003
Informed doctors and nurses of patient's condition during the day.
Monitored patient's vital signs and assisted with clients independence.