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Customer Service Administrative Assistant

Location:
Baton Rouge, LA, 70809
Posted:
October 21, 2010

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Resume:

**** ***** ****., **. *********** LA

*****

L

EIGH ERIN THERIOT 225-***-****

abin1w@r.postjobfree.com

OBJECTIVE

Seeking a position as a receptionist in a department that rewards positive results, hard work, loyalty

and dependability in a team environment.

EMPLOYMENT HISTORY

Administrative Assistant

January 2010 to Present

State Farm, St. Martinville, LA

Providing a face to face service if the customer cannot be dealt with over the phone.

Answering questions by phone, post and e mail.

Upgraded office filing system

Created a computerized customer database

Typed all company correspondence

Responsible for new employee training

Assistant to President

July 2006 to December 2009

Mercedes Benz of Baton Rouge, baton rouge, LA

Provided continuous, high quality support to president/CEO.

Coordinated schedule, appointments and travel arrangements.

Proofread and edited speeches.

screened calls, responded to clients needs and provided additional support where necessary.

Receptionist

February 2003 to September 2006

Mercedes Benz of Baton Rouge, Baton Rouge, LA

Received phone calls, determined the nature of the calls and directed callers to the appropriate department.

Successfully arranged appointments between clients and emplyees.

Took detailed messages for person called upon, including name, time of call and nature of business.

Received and distributed mail and messages to appropriate departments and employees.

Strong work ethic and superior interpersonal, customer service and communication skills.

Excellent time management skills that allow for the multi tasking of all responsibilities.

EDUCATION

LSU

Baton

Rouge,

LA

General

Studies

Pursuing a degree in General Studies



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