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Sales Customer Service

Location:
Fort Collins, CO, 80528
Posted:
October 21, 2010

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Resume:

Brenda (Nicole) Parker abin0w@r.postjobfree.com

970-***-**** Fort Collins, Co 80528

Summary of Experience

. Self-motivated with a positive attitude and a strong motivation to

succeed.

. Able to work successfully both independently and as a team member.

. Extensive communications skills; a positive people person.

. Proven exemplary customer service, and interpersonal skill;

disseminating information according to the target audience.

. Extensive organizational, research, and management of goals.

. Marketing and public relations knowledge and experience.

. Strong ability to develop, follow-up, and maintain long-term business

relationships.

. Experienced in Government communication and proven to go above the

standard earning the Air Force Award for Outstanding Excellence.

. Red Cross Organizational Management Team Member

Work Experience

USDA Forest Service 3/2010 - 6/2010

Fort Collins, Co John Bustos

Office of Public Affairs Tammy

Williams

This was a 3 month internship position that I had hoped would turn into a

permanent position, but many positions were canceled through out the

summer. During my time there I worked on Microsoft Office 7 utilizing word,

excel, power point, and publisher. I made brochures, prepared documents for

presentations, helped implement the new web-site; designing many of pages

on excel. I also helped with prepare for meetings and wrote various press

releases on local affairs for Washington D.C.

Real Estate Agent 02/06 -

03/08

ReMax, Virginia Beach, VA

Brokerage closed.

Highly organized professional in sales, marketing and management of real

estate transactions and properties. Duties included extensive public

relations and marketing activities by developing strategic advertising and

brochures as well as, attending functions; such as fundraisers. Gained

ability to analyze policies and procedures; planning and execute strategies

to fulfill goals both immediately and for the long-term through

collections, compilation, research and tracking of pertinent demographic

property values, included with economic date to support it to reach our

target audience. Developed strong follow-up skills, and maintained long-

term business relationships with current clients and through a strong

referral system always maintaining the security of the sales and clients

data. Maintained important connections via mailers, email and with daily

phone calls. Worked successfully both independently and as a viable team.

Knowledge of laws, principles, and practices of real estate. Extensive

computer and other various office operations performed and perfected.

Brokerage office closed.

Business Owner 06/02 - 08/04

Coffee News of Colorado

Brenda Parker

Fort Collins, CO 80528

970-218-144

Started Coffee News of Colorado; a weekly franchise publication. Extensive

Business and Public Relations and Marketing involved getting recognized and

respected in the 3 local communities and to reach our target audience by

providing information about our business and goals for our clients and the

community. Worked directly in communication programs with Government

Affairs for the city of Fort Collins collaborating in public outreach and

educational services with both the Department of Social services and the

Department of Motor Vehicles. Responsible for administering, supervising,

or performing work involved in establishing and maintaining mutual

communication between various agencies and the general public by direct

communication, such as presentations, meeting, phone calls, and emails.

Participating member of the Chamber of Commerce, Realities for Children,

and Business Networking International; attending meetings, conducting

presentations weekly; networking to build lasting business relationships.

Worked in partnership with other media outlets in the county to increase

exposure, for example Clear Channel radio station. Participated in

fundraising activities for the government, city and other non-and-for

profit organizations to include but not limited to ALS Association, Larimer

County Department of Energy, Humane Society, Crossroads, Poudre Valley

Hospital, Diabetes and Leukemia Organizations.

Company grew into 7 additional towns; partnering with Weld and Boulder

County functioning as a team; and I operated as their human resource

manager. Effective organizational and communication skills perfected

interpreting information, directions, while providing targeted marketing

and public support for an intensive varied target audience. Also operated

as an Internet business. Performed business-to-business and business-to-

customer sales. Gained a strong proficiency in all Microsoft computer

operations; to include multiple office equipment; perfecting standard

clerical and office procedures. Maintained the security of client's files

and maintenance of office equipment.

Account Executive 04/00 -

07/02

RYALEX Tech Company Relocated

Fort Collins, CO

Provided a targeted, creative and unique marketing vision in order to

increase sales. Developed and maintain key accounts. Developed effective

sales presentations for new accounts by conducting research, as well as the

collections and compilation of pertinent data. Analyzed market conditions

to target customers and produce accounts. Active listener to offer what the

customer needs, closing the sale, and building long-term relationships.

Consult with sales team in development and design of sales support

materials. Performed extensive problem solving, planning, presentation, and

organizational duties. Extensive written, verbal, presentation and

interpersonal skills demonstrated that disseminated the information

appropriately to the target audience. Performed business-to-business and

business-to-customer sales. Member of the Chamber and Business Networking

International attending weekly meeting and conducting monthly presentations

with the use of use of, but not limited to various visual aids and power

point presentations.

Mother's Advocate 09/96 -

8/99

Cerritos, CA 90703

My mother's advocate while she suffered from Amyotrophic Lateral Sclerosis

(ALS) a progressive motor-neuron disease or known as Lou Gehrig's Disease

from 1996 till 2000.

During these years I periodically traveled back and forth to California to

be my mother's advocate and caretaker. Worked directly with Dr. Richard

Smith during a research study; at the Scripp's Memorial Research Center in

La Jolla.

I gained a strong aptitude in understanding complicated procedural steps

for effective outcomes while dealing with different agencies. I also gained

extensive knowledge in scientific terminology, human relations, effective

communication, and research principles and methods.

Operations Resource Management Specialist

02/92 - 02/96

United States Air Force S.Tsgt

Ronald Perry

Hill AFB, Utah P: 716-

904-3163

McChord AFB, WA Active Duty 32,000/yr

Achieved duties in a fast paced multiple-task high demand environment.

Performed a high level of all computer operations. Worked directly for the

Military Wing Commander, maintaining all of his official communication

needs both written and oral. Planned, organized, prepared and conducted

presentations for Commander's daily meetings. Made all pertinent travel

arrangements. Earned an Award of Outstanding Excellence for implementing a

new office procedure on Microsoft improving productivity. Headed the Red

Cross fundraiser for two years; earning the highest funds for the entire

military base. Traveled for duty to cities in the U.S. as well as South

America and the Middle East. While in South America quickly assessed needs

and implemented necessary documents and communications in order for

operations to continue before the arrival of the necessary supplies.

Extensive quick problem solving skills perfected. Computer operations

implemented and performed daily. Completed TQM, Time-Mgmt, Leadership, and

Sexual Harassment trainings. Gulf War Veteran.

Education

12/06 Bachelors of Science in Business Administration with an emphasis in

Management.

Double Major in Marketing GPA 3.2

Regis University, Denver, CO 80221

09/08 Human Resources Management, 12 credits completed

Cornell University online, Ithaca, New York 14853

Technical Skills

Proficient in all Microsoft Computer operations to include, MS Office

97/2000, 2003, to include Word, PowerPoint, Excel. Operating Systems;

95/98/NT, 2000, XP, Windows 7 and the Internet.

Other Information

Red Cross Fundraiser, Washington, 1993- Colorado, 2010

Fundraiser and Volunteer for Crossroads Shelter, Colorado, 1998, 2003.

Hospice, California, 1997-1999

Fundraiser and Volunteer for ALS Association, 2001-2003

Member of the Chamber of Commerce and Business Networking Int., 2001-2003.



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