LaShun C. Nelson

**** **** **, *******, **, ***** 901-***-****

abin00@r.postjobfree.com

Objective To seek a challenging position where education can

be immediately and effective utilized with the

opportunity for internship/long term employment.

Experience Cigna Medical Coach, CSR Manager

October 2007-May 2010 Sitel, Memphis, TN

Assisted representatives with customer service

skills and interpretation of medical claims and

remittances

Established, revised, and communicated team and

individual goals

Supported team environment to achieve objectives

Assisted staff in handling unusual and difficult

customers, business or personal situations that

affect the workplace

Interacted with team members to emphasize

accessibility, availability, and visibility about

company's goals

Maintained daily and weekly reports

CSR

June 2007-September 2007 Advance America,

Southaven, MS

Assisted customers with loans/advances

Sold additional company products

Maintained daily and weekly reports

Maintained daily bank transactions

Opened and closed center daily

Pharmacy Tech Intern

2005-2006 Family Meds Pharmacy, Starkville. MS

Assisted pharmacist in medicines

Education Union University, Germantown, TN

2008-2010

Bachelors of Science in Organizational Leadership

University of Southern MS, Hattiesburg, MS

2004-2007

Biological Science/Pre-Med

National Honor Society for African American Pre-Med

Students

Interests and Phi Theta Kappa, NAACP

activities

References References are available on request.

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