Latonya E. McClain

*** *** *****

Darlington, SC 29532

Home: 843-***-**** Cell: 843-***-****

Objective:

To obtain a permanent full-time position in an environment that will foster the continued

development of my professional skills in the field of clerical support.

EDUCATION:

LAMAR HIGH SCHOOL

Graduation Date: June 1995

Florence Darlington Technical College 2007

Work Experience

Data Entry Operator Pathology Billing Services Florence, SC 2009-10

• Keying and Processing Pathology bills for patients

• Ensuring accurate and updated information for each patient

• Verifying insurance coverage in order to process bills for patients

Customer Service Rep. Pearce & Pearce Admin. Florence, SC 2009

• Student Waiver Verification

• Verifying student accuracy with their Insurance Carrier so that they may waive the

student health insurance.

Claims Associate I J1- Medicare Florence, SC 2008

• Providing excellent Customer Service

• Verifying accuracy of data inputted into the system

• Processing Medicare Part A and B claims

Claims Associate I Humana Gold Florence, SC 2006 -2008

• Verifying accuracy of data inputted into the system

• Process Inpatient, Outpatient, Ambulance, and Specialty claims in a timely matter.

• Call providers to obtain necessary information to process claims for patients.

Customer Service Rep. 1-800 Medicare Florence, SC 2004-2006

• Maintain call logs for every customer

• Verified which Medicare drug plan would fit customer

• Enrolled Medicare participants in a customized drug plan.

Computer Skills

• Utilizing Office Applications ( Excel, Word, Access, PowerPoint)

• Creation, application, and analysis of databases.

• Typing speed 35-40 wpm

• Knowledge of various software programs including: Adobe software

References:

Available Upon Request

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