Administrative Assistant Manager
Resume:
**** ******** **. *** **** *****B Blueberry Ln Apt. 302
Vienna, VA 22181 abimwh@r.postjobfree.com Fairfax, VA 22033
Education:
Interior Design, The Art Institute of Washington
. BA Interior Design
. GPA: 3.2
. Graduation Date: May 2012
Work Experience:
. Prime Image / Green Tec Systems
o Executive Administrative Assistant (Oct 2009-present) Reston,
VA
. National Associates Incorporated - Onsite for Fannie Mae
o Registration Analyst (Aug 2006-Oct 2009) Reston, VA
. Benjamin Moore Paint
o Decorator (September 2005- July 2006) Sterling, VA
. Green Scape
o Landscape Designer/Field Coordinator (March 2005-September 2005)
Activities/Recognition:
. SPCA Volunteer, Fairfax, VA, (2004-2009)
. Toys for Tots Volunteer (2009)
. New Beginning Award, Fairfax County Public Schools
. First Place Award for Decorative Art
. First Place Award for Painting
IT Registration Analyst Knowledge and Skills
____________________________________________________________________________
________________________
. Register, modify and establish User Ids for lenders and brokers to
access Fannie Mae's web based applications for Single Family, Multi-
Family
and DU/DO web products.
. Interaction with lenders and brokers on daily basis to provide
technical and registration support for various Registration/ Account
Management applications
. Provide external and internal support for Technology Applications
communicating with the Customer Interaction Center utilizing Remedy
. Assist with administrative tasks by mailing software and sending user
confirmation of faxed request.
. Evaluate customer's user information to allocate application software
. Conducted the Reactivation and Systems Ids process
Administrative Assistant Knowledge and Skills:
. Provide high-level administrative support by conducting research,
preparing statistical reports, handling information requests, and
perform clerical functions such as preparing correspondence, receiving
visitors, arranging conference calls, scheduling meetings
. Communicating effectively with co-workers, subordinates, superiors,
the general public, first person visitor speaks to either over the
phone or in person with exceptional people skills
. Proactive and able to work independently, organizing own work,
coordinating projects, setting priorities, meeting deadline and
following up on assignments with minimum direction, trained and
supervised lower-level clerical staff, calendar management skills
. Basic mathematical computations, accounting, record keeping, budgeting
theories, principles and time management
. Organize travel arrangements for employees and customers including
flights, hotel, and dinner reservations
. Coordinate office activities, schedules and trade shows
. Work with Graphic Designers on tradeshow graphics and brochures
consideration to company logo, color, type styles, advertising theme,
booth design
. Answer phones and direct company to appropriate party promptly and
efficiently, prioritize and manage multiple projects simultaneously
and follow through in a timely manner
. Receive and screen communications telephone and email messages, and
provide assistance using independent judgment to determine those
requiring priority attention
References:
____________________________________________________________________________
___________________________________
Richard Detore
Prime Image - President
Steve Petruzzo
GreenTec Systems - President
Charles Nichols
Fannie Mae - CIC Manager
Doreen Bame
Fannie Mae - CIC Registration Analyst
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