Customer Service High School
Resume:
CRYSTAL R. WATSON
APT. D
COLORADO SPRING, COLORADO 80916
**********@*****.***
OBJECT To obtain a position offering growth advancement based upon my individual
merit and
capability as well as unitize my work experiences.
EDUCATION Sothern Ohio College, Akron Ohio 1987
Courses included document production, typing and computer application, business
communication, Word processing, WordPerfect, keyboarding and filing.
Women Network, Akron Ohio 1983
Communication skills, resume writing, human relations, job preparation.
Drake College, Akron Ohio 1982
Received certification nurse’s assistant.
Kent Roosevelt High School, Kent, Ohio 1975
Graduated High School Diploma.
WORK Time Warner Cable, Akron, Ohio
EXPERIENCE Credit/Collection July 98 – Oct. 09
Inform customers about their delinquent account
Secure a payment or arrangement on account
Generate letters notify customers of disconnect
Assist Field Collector with a payment and arrangements
Post all money on return checks
Business Class/Commercial Collection
Consolidated Plastic, Twinsburg, Ohio
Warehouse/Order Entry/Customer Service Nov. 97 – May 01
Warehouse
Receive items to verify packaging
Unload vehicles
Unpack and examine packages
Pick and pack
Assemble, pack and label shipping orders
Store items in designated areas
Process back orders
Order Entry/Customer Service
Receive and place customer orders
Enter orders into system for processing and filled
Set up new accounts for processing
Collect on past due accounts 30 day past due
Little Tykes, Hudson, Ohio
Assembly Aug. 87 – Feb. 94
Duties included assembling product
Packaging UPS mailing
Able to pay attention to several task simultaneity
QUALIFICATION
Knowledge of software packages, excellent editing and composing skills; good with
Data Entry, keyboarding with accuracy has superior keen memory with keeping
track of details.
Reference provided upon request
Contact this candidate