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Customer Service Quality Assurance

Location:
Melbourne, FL, 32901
Posted:
September 17, 2010

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Resume:

Doris Richard

**** ********** *****

Melbourne,Fl,32901

321-***-****

abimvw@r.postjobfree.com

Summary: Motivated, Versatile individual looking for a career in an entry level position

in the medical field or other clerical position to utilize my employment and educational

qualifications.

QUALIFICATIONS:

. Certified Billing&Coding Specialist . Accurate data entry skills

. HIPPA Certified . 45WPM

. CPT/ICD-9-CM Coding . Knowledge of HMO,POS,PPO Plans

. Government insurance guidelines . Medical Terminology

. HCPCS Coding . Refined customer service techniques

. Daily report reconciliation . Excellent telephone skills

EMPLOYMENT HISTORY:

06/2010-Present

Assistant Biller/Coder 4CARE WALK-IN CLINIC Palm Bay FL

. Code complete claims for an urgent care from progress notes

. Apply copays, coinsurance and deductibles to proper line items

. Post EFT and live check payments from insurance companies

. Prepare 1500 forms for paper and electronic submission

. Submit claims to secondary insurances with proper attachments

. Reconcile daily transaction sheets and maintain Excel spreadsheets

12/2007-11/2009 DRS RISTA Melbourne, FL

Assembler

. Built optics from schematics

. Data entry of orders

. Testing of products for quality assurance

. Customer Service

08/2006-08/2007 Acopian Melbourne, FL

Assembler

. Building of chassie,wire harness

. Data entry of orders

EDUCATION:

01/2010-04/2010 Certified Billing and Coding Specialist Keiser University



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