Shannon M. O'Neil

**** *** ***** ****, ***. **, Syracuse, NY, 13210 • 607-***-**** • abimuj@r.postjobfree.com

Education

Mansfield University of Pennsylvania Mansfield, PA August 2005- May 2009

• Bachelor of Science: Criminal Justice Administration

Professional Experience

Hanks Clothing- Kelly Services Binghamton, NY February 2010 - September 2010

Data Entry

• Accurately enter new product information into a complex data base

• Gather information and photographs for each individual item

• Write unique and detailed product descriptions and publish them on the business website for sale

• Assist in learning and managing the Amazon sales page

• Established and replenished the inventory for the store, website and Amazon sales

• Utilized Microsoft Word and Excel to create lists and other important information

J.P. Morgan Chase- Kelly Services Binghamton, NY January 2010 - January 2010 Data

Entry

• Entered alphanumeric data from confidential documents filled out by clients into a computer database

that analyzed and calculated information

Ocean City Police Department Ocean City, MD May 2009 - October 2009 Returning

Seasonal Police Officer

• Enforcement of state and local criminal laws

• Enforcement of Maryland state traffic laws

• Patrol assigned sectors on foot, bicycle or foot daily

• Investigate crimes and traffic collisions

• Assist citizens and visitors with a wide variety of concerns and problems

• Apprehend and arrest suspects when necessary and complete detailed paper work and reports in a timely

fashion

• Communicate with supervisors and co-workers daily

• Testify in court

• Assist new seasonal officers in learning the area, completing investigations and paperwork properly

Shoe Department Johnson City, NY December 2008 – January 2009

Sales Associate

• Assist costumers on the sales floor

• Boost sales by suggesting additional products to customers depending on their purchase and needs

• Stock displays and shelves on the sales floor

• Stock and organize the back storage room

• Assist managers in counting and processing new inventory

• Clean and reset the sales floor at the end of each night

Mansfield University Police Department Mansfield, PA September 2005 - May 2009

Dispatcher

• Answer and document all calls on both an emergency and a general office line

• Dispatch officer to emergency and non-emergency calls when required

Monitor all alarm systems throughout campus

•

• Greet and assist all people coming into the police department with a friendly and professional demeanor

• Clerical duties including organize and file general paperwork and confidential documents, handling

public complaints and office organization

• Data entry and process parking tickets, fine payments and appeals

New York State Department of Kirkwood, NY June 2006 – January 2008

Environmental Conservation

Laborer

• Create, calculate, and maintain inventories

• Emergency flood response and assist in coordination of flood response operations

• Mange both vehicle and maintenance work orders on a computer management system

• Secretarial duties including answering calls and questions from citizens, transferring calls to the

appropriate office, creating documents with both Microsoft Word

• Special projects

Organization and Volunteer

Lambda Alpha Epsilon: Mansfield University Spring 2007- Spring 2009

American Criminal Justice Association

Vice President

• Created and implemented time lines and programs for new members to join each semester

• Increased members from three to twenty upon graduation

• Participated in Adopt a highway annually

• Participated and raised money for the Relay for Life 2008 and 2009

• Collected food donations for the Feed-a-Friend through WNEP Winter 2007 and 2009

• Tutored troubled teenagers in middle and high school in an after school program mandated by the court

system or school (S.T.A.R. Program)

References

References are available upon request

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