QUALIFICATIONS PROFILE
Highly organized, versatile, and seasoned professional powered with broad-
based experience in Office Management, Administrative Support, and
Accounting. Show remarkable ability in providing high-level of
administrative assistance to executives with comprehensive skills in
scheduling meetings, coordinating travels, and maintaining corporate
records and financial reports. Excel at formulating and implementing
standard practices and procedures to effect dramatic improvements in
efficiency, productivity, and business processes toward successful
attainment of organizational goals. Possess a keen eye for detail coupled
with proven effectiveness to multitask in fiercely competitive, team-
oriented, and fast-paced environment.
AREAS OF EXPERTISE
Office Administration and Support Travel Itineraries and Meeting
Scheduling
General Accounting and Financial Outstanding Executive Relations
Reporting
Project Management and Operations Continuous Process and Productivity
Improvement
Leadership, Training, and Team Superior Interpersonal and
Building Presentation Skills
Technical Support and Time Management and
Troubleshooting Deadline-Sensitive
Organized with Strong Analytical Articulate Oral and Written
Abilities Communication
EMPLOYMENT HISTORY
Accountant / Computer Consultant 2007-Present
Delta Business Services, Inc. (Self-Employed) ( Discovery Bay, CA
Accounting and Computer Consulting business targeting small businesses in
Contra Costa County. Computer repair, spyware and virus removal,
installation of new software, scanning and formatting of hard drives.
Assess network needs and recommend hardware and software purchases.
Network and new equipment installation and setup.
Prepare accounting records and financial reports to assess accuracy,
completeness, and conformance to reporting and procedural standards.
Evaluate business operations, trends, costs, revenues, financial
commitments, and obligations, to project future revenues and expenses or to
provide expert advice.
Notable Accomplishments:
. Completed a 12 week course entitled "New Venture Training" through the
California Small Business Development Center
. Recruited by instructor to cover the Accounting section of the course in
the absence of scheduled instructor;
. Invited to speak at the Success Forum Day on April 25, 2009 consisting of
approximately 30 to 35 students; spoke on the requirements for a
successful "new venture" and the importance of the accounting aspect in
any new business
Executive Assistant / Administrative 2006-2007
Manager
California Payroll ( Brentwood, CA
Worked collaboratively with the President and outside IT firm to completely
update IT infrastructure. Determined staffing requirements: interviewed,
hired, and trained new employees; created job descriptions and maintained
personnel files. Wrote and edited production of company publications,
including presentation materials proposals, studies, reports, and training
manuals.
Notable Accomplishments:
. Cost-effectively saved approximately $50K for the project by negotiating
substantial discount with vendors
. Instrumental in enrolling the company in Microsoft's Service Provider
License Agreement Program to provide services; hosted applications to end
customers
Administrative Assistant 2005-2006
Pittsburg School District ( Pittsburg, CA
Oversaw office activities involving independent judgment and action within
a diverse functional area including Business, Financial, Facilities and
Maintenance, Technology, Transportation, and Food Service. Provided high-
level of administrative support to training managers and staff on office
technology and communication systems. Communicated with School District
Superintendent and School Board in the areas of compensation, insurance,
and benefits. Instrumental in preparing memos, research papers, and reports
for managers as well as in maintaining databases and spreadsheets for data
analysis and comparison. Served as a liaison for activities among managers,
staff, divisions, and outside organizations including local and state
jurisdictions to address problems in a timely manner.
Notable Accomplishments:
. Obtained more than $3M in federal monies for computer technology for the
district through demonstration of exemplary knowledge in the area of E-
Rate Funding
. Created recommendations for a five-year technology plan required for
governmental "E-Rate" funding for Information Systems technology for the
District Office and the individual schools
. Interfaced with the Contra Costa County Workers Compensation Company to
analyze all current claims and formulate a solution for encouraging "non-
injured" workers to return to their assignments
Accounts Payable Manager 2003-2005
Town & Country Roofing, Inc. ( Brentwood, CA
Assessed completeness, accuracy, and conformance to reporting and
procedural standards by checking financial statements and reports along
with accounting records. Maintained and compiled record of assets,
liabilities, profit and loss, tax liability, or other financial activities
for numerous inter-related companies. Primarily held responsible for
receiving and processing all invoices as well as in performing all check
runs.
Notable Accomplishments:
. Generated new business opportunities and optimized service by modifying
Excel reports that allowed vendors to export data in line with production
schedules
. Initiated the development of MS Access databases linked to accounting
software, allowing management access to data needed to make critical
scheduling, purchasing, and personnel decisions
. Significantly reduced downtime due to computer problems and obtained
substantial savings in computer maintenance calls by upgrading the
computer systems and software throughout the company
. Installed software to protect servers and individual workstations from
spyware, adware, and viruses
. Removed only one virus for a period of two years from an individual
workstation before any data was lost or corrupted.
Computer Programmer / Administrative Assistant 1991-2003
Watchtower Bible and Tract Society ( Brooklyn, NY
During Construction of a 367 acre, 21 building Educational Center played a
vital role in building the Construction / Maintenance / Facilities
Department from start up. Conceptualized innovative office methods for
departmental workflow, administrative calendars, filing systems, production
of work orders, task tracking, and the use of personnel. Arranged meetings
and travel itineraries as well as managed calendars for three executives.
Facilitated training and support to 70 users, including synchronization of
application on laptops, remote international support, and Lotus Notes
Server support. Determined needs of various departments and developed
computer programs to address such needs.
Notable Accomplishments:
. Authored training manuals in installing and using all mechanical
equipment purchased for construction of a 2,000-person training facility
. Established and implemented Lotus Notes application for Design / Build
Department to track construction projects, personnel, and equipment in
112 branches worldwide
. Obtained significant savings in time and money by streamlining the
process for creating customized software applications by developing an
enterprise-wide solution "framework application" to be used as a starting
point for developing client/server Access ADPs on a SQL database
. Successfully developed and wrote numerous programs using MS Access and
Lotus Notes
EARLIER CAREER
. Accounting Officer / Operations Officer ( Citizens Western Bank, San
Diego, CA: 1980 - 1986
. Lynn Shroyer Bookkeeping Service ( Self-Employed, San Diego, CA: 1986 -
1989
EDUCATION
American Institute of Professional Bookkeeper Program (AIPB)
Certification
California State University-San Marcos, San Marcos, CA: 2008-2009
( Los Medanos College, Pittsburg, CA: 2006-2007
COMSC-040 0078 Intro to Computers
COMSC-070 1352 Microsoft Excel
COMSC-036 0930 Basic Networking Skills
COMSC-075 1141 Microsoft Word
COMSC-065 1342 Microsoft Access
COMSC-041 1177 Programming with VisualBasic.Net
COMSC-012 0884 Intro to Internet Security
(Mesa College, San Diego, CA: 1987-1988
Accounting 116A
Accounting 116B
PROFESSIONAL TRAINING
QuickBooks ProAdvisor Certification
Training in Relational Database Management Systems and Object-Oriented
Programming
SQL Server; Erwin Data Modeling; 2- and 3-Tiered Architecture
TECHNICAL PROFICIENCIES
Expert knowledge of : Microsoft Word, Excel, PowerPoint, Publisher,
Outlook, Visio, Access, QuickBooks, SQL, Lotus Notes, Maxwell Construction
Accounting Software, Great Plains Accounting Software, Windows Server
Administration