Administrative Assistant Customer Service

Rebecca Joyce Jones

***** ** *** ******

Homestead, Florida 33034

305-***-**** (HM)

305-***-**** (CL)

*************@*****.***

Profile

Have strong customer service, leadership and flexibility skills,

dependable, detailed-oriented, responsible and able to multi-task in a

dynamic environment.

Work Experience

Affiliated Healthcare Centers, Inc. - Miami, FL 04/2010 - 06/2010

Internship for Billing & Insurance

The Mannheimer Foundation, Inc., - Homestead, FL 06/1996 - 04/2009

Office Manager/Human Resources/Payroll Officer

. Performed Administrative Assistant Duties (answer phones and front

desk)

. Responsible for data processing, accounts payable & receivable

. Managed administrative and employee files

. Coordinator for Institutional Animal Care Use Committee (I.A.C.U.C.) -

librarian and planner

. Purchased office supplies and products

. Responsible for Animal Shipments

. Performed compliance duties such as renewals of insurance policies,

licenses, dues and permits for operation

. Retrieved and developed reports as needed

. Budgets (maintained on Excel spreadsheets)

. Radio Communications

. Maintain high level of confidentiality as related to the Foundation,

clients and employees

Homestead Hospital - Homestead, Florida 06/1992 - 02/1995

Emergency Admitting Account Coordinator

. Registrar: pre-admits, admits, register patients in system for

inpatients, outpatients, ambulatory surgery and emergency room

services.

. PBX Operator

HealthSouth Regional Rehabilitation Center - Miami, FL 06/1990 - 02/1992

Rehab Services Secretary (all disciplines)

. Coordinated outpatient services

. Obtained referrals

. Responsible for Insurance verification and authorization

. Admissions charts

Rebecca J Jones

. Scheduling of therapy

. Medical records custodian

. Correspondent between physicians, insurance carriers, case management

and attorneys

. Relief PBX operator

Sheila Kay Johnston, Inc. Coral Gables, FL 09/1986 - 08/1992

Administrative Assistant

Researched medical records and charts for medical malpractice, personal

injury, product injury and workman's compensation for both plaintiff and

defendant cases

Education

Certified Billing and Coding Specialist June 2010

College of Business and Technology, Medical Billing & Coding Diploma April

2010

Miami Dade Community College, Introduction to Microcomputers 1995

Miami Southwest High School, Miami, Florida Diploma June 1971

Other Skills

. Assistant Secretary on the Board of Trustees

. President/Secretary/Treasurer American Legion Auxiliary Unit 43

. Medical Terminology

. Microsoft Office 2007

. Internet Explorer

. MYOB - accounting software

. ADP Payroll System

. E-Time Payroll

. Ceridian Payroll

. Fox Pro - animal records system

. AMS (Animal Maintenance System) - animal records system

. ChiroTech - Billing & insurance software for Chiropractic office

. QuickBooks - accounting software

. USDA Fruit & Vegetable Inspector (seasonal)

. 911 Operator Trainee

. Pharmacy Technician (Baptist Hospital (04/80 - 07/81)

. HIPPA and OSHA Courses 2010

. Medical Collections Seminar 2010

. State of Florida Notary (Commission expires Aril 7, 2012)

References upon request

Contact this candidate