Insurance Administrative Assistant
Resume:
OBJECTIVE
To secure a position that would utilize my skills and talents.
WORK HISTORY
Regional Accounts Sales Administrative Assistant 6/2009 to present
Hortica Insurance Company
* ************l Lane
Edwardsville, IL 62025
Clerical duties including issuing insurance certificates and proper forms
and faxing/emailing copies to the insured clients as needed. I issue and
follow up on binders adding or changing an insured's policy. Assist in-
house and national agents in renewing and issuing insurance certificates as
proof of insurance for their clients and issuing needed binders. Enter and
review driver records for insureds as needed. I personally handle two
special large account's needs in the area of certificates and drivers due
to the constant activity on their account. I follow up with clients in
regards to return mailings that affect their accounts, correct the
addresses in our system and mail out corrected information to the
recipients.
Pre-certification Clerk/Patient Accounts 9/2007 to 3/2009
Christian Northeast Hospital
11133 Dunn Road
St. Louis MO 63136
Documented and verified patient insurances. Called health insurance
companies to verify eligibility and benefits. I obtained notification
information used in supporting the Utilization Management Departments in
getting the proper authorization numbers. I also researched, with the help
of several computer programs, commercial health insurances, Medicare
Coverage, Medicare Supplemental insurances and Medicaid coverages. I
recorded the authorization numbers as well as entered them into the correct
computer system. I also wrote and followed up on Denial reconsiderations
for situations where and insurance company may have denied coverage for a
patient.
Individual Aide/Teacher's Aide 3/2001 to 6/2002
Roxana Community Unit School District 1
401 Chaffer
Roxana, IL 62084
Assisted a student diagnosed with Aspberger's Syndrome. I shadowed student
in each of his classes and intervened in social situations. I assisted in
the IEP planning and helped to carry out set goals. I established myself
with the student as a resource in times of confusion or trouble, without
his knowledge that I was his assigned aide. I worked closely with the
student's teachers, the school psychologists, counselors and principal.
Assistant Underwriter 1994-2001
Florists Mutual Insurance Company (Hortica Insurance)
1 Horticultural Lane
Edwardsville, IL 62025
Underwrote new and renewal commercial insurance policies using rates and
guidelines set forth by the company. Processed change endorsements to
policies, assisted underwriters, agents and other customers as needed.
Position required the ability to make quick, concise decisions while
staying within state specific filings and providing the customer with the
best product and an acceptable pricing environment.
Marketing Assistant 1990-1994
The Travelers Insurance Company
St. Louis, MO
Underwrote insurance accounts that resulted in premiums of $25,000 or less.
Assisted underwriters with rating and quoting of commercial insurance
accounts. Assisted agents with billing problems or changes to policies and
guided other customers as needed. Position required the ability to use
company guidelines and rates to determine premiums for specialty large
market accounts.
Underwriting Assistant 1986-1990
Millers Mutual Insurance Association
Alton, IL
Underwrote small business commercial insurance coverages using rates and
guidelines set forth by the company. Knowledge of cancellation and audit
procedures as required by state specific laws was also required.
EDUCATION
*Graduate of East Alton-Wood River Community High School
*Attended Lewis and Clark Community College (completed 45 credit
hours
towards an Associates Degree in Business; GPA 3.136)
*Licensed as authorized Insurance Agent for the State of Illinois;
Property and
Casualty
*Completed several Insurance related (College Level) courses
COMPUTER SKILLS
Have had training and daily use of the following programs:
Internet Usage, Website Maintenance, Microsoft Word, Excel,
Outlook,
PowerPoint, QuickBooks, Faxing from the desktop and
several database
programs
REFERENCES
Julia Bosomworth
366 E Acton Ave
Wood River, IL 62095
Brenda Gremli
522 Texas Blvd
Bethalto, IL 62010
Jennifer Taylor
103 Whitelaw Ave
East Alton, IL 62024
The Very Rev. Ronald Clingenpeel
3989 Flad Avenue
St. Louis, MO 63110
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