Customer Service Manager

To Whom It May Concern:

I possess years of customer service, office management, dispatching and

accounting experience. I have also developed excellent communication and

interpersonal skills which are documented within my resume.

I also have experience with bookkeeping and clerical assignments. These

acquired skills and experiences are accompanied by excellent knowledge of

accounting systems and software.

I look forward to further discussion of your goal of identifying an

experienced and capable candidate in support of your organizational goals.

Thank You in advance for your time, efforts and consideration.

Margaret H Collins

***********@*****.***

225-***-****

Margaret H. Collins

225-***-****/225-***-****

***********@*****.***

Skills

MS Office 97, MS Office 2000, Quick books Pro, Windows XP, 10 Key, Type 50

wpm, Lotus Notes, AS 400, Excel, Power Point, Computerized Accounting,

Account Receivable and Payable, Spreadsheets, EKG machines

Experience

Care, INC PCA Caregiver January 09-

September 09

. Scheduled appointments and transportation

. Meal preparation and diet monitoring

. Assisted patients with medications

. Provided non medical in home care assistance for seniors and disabled

adults

Lockett Construction Company Office Manager April 06- January

09

. Managed all office procedures

. Collected payments from clients and prepared invoices

. Supplied job site with materials as needed

. Calculated and balanced mileage and gas logs

. Prepared contracts, summaries and financial statements

. Processed deposits and issued payroll checks

Tru Staffing, INC Accounting Clerk June 04-

December 05

. Maintained employee applications and employment logs daily

. Calculated and entered timesheets for payroll

. Maintained gas and mileage logs and invoices daily

. Performed monthly maintenance inspection

. Assigned employees to various companies for employment

. Scheduled and conducted office meetings

Henry's Trucking Company Office Coordinator September 99- June

04

. E-billed companies for payments

. Processed daily deposits for various companies

. Performed bookkeeping duties

. Dispatched deliveries and pick ups

Education

Camelot Career Computer Data

Processing 1997-1998

Southern University A&M Business Administration

1983-1985

Port Allen High School General Education

1979-1983

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