Manager Operations
Resume:
Janet M. Medina
Linden, CA *****
*************@*****.***
Objective: To find an Operations Manager/Supervisor opportunity within a
warehouse/distribution environment.
Experience:
Cost Plus World Market – Operation Manager Stockton, CA (10/99-01/09)
• Wrote SOP’s for two DC’s and travel to partnering DC to follow up on SOP’s
and rewrite when necessary.
• Prepare daily/weekly/monthly reports.
• Monthly and yearly inventory control updates.
• Supervised up to 150 employees.
• Monthly/yearly review of employees /management.
• Orientation and training of new hires.
• Responsible for writing/ reviewing of existing policies.
• Implementation of policies and procedures and SOP’S.
• Developed statistical data by employee.
• Auditing of employees work and coach as needed.
• Helped to develop time study of functional areas. Mentored employees on best
approach to getting the job done in a functional manor.
Start to finish at CPWM
Temp Assoc.-4mths. In Receiving Dept. Clerical
Full Time Hire – 4mths. IC/QC–Made a job for me to hand out RF guns to employees and pallet audits.
Shipping Clerical -5 mths.
Shipping Team Lead- 6 mths.
Supervisor- 5yrs. For Christmas Building for season but continued Supervisor in the following
department after it was finish for that year. Orderfill, Receiving/Shipping at Furniture Annex.
Replenishment’s.
Supervisor -1yrs. strictly writing SOP’s for the company.
Operations Manager- 3 years -in the following departments . Receiving, Orderfill, Replenishments.
Achievements:
• Developed and maintained supply distribution to employees. Which reduce the
supply cost by $1500 per month.
• Wrote and implement Standard Operation Procedures for 2 DC’s. This was done
with minimal help from other department managers.
• Assisted with investigations within various departments. Corrective action was
taken when necessary include up to termination.
• Interview temporary associates for Christmas season. This reduced turnover by
25%.
• Trouble-shoot various departments to determine where to cut cost. Was able to
reduce the number of unnecessary position by 10%.
• Worked diligently with organization of the clerical office in the shipping/order
fill office. Was able to increase output of supplies and work orders on a daily
basis’s.
• Assisted with the implementation of the new production statistics for all
departments. Increased production by 50%.
• Developed new procedures for the jewelry department and enhanced the
throughput with tools and staff.
• Worked with maintenance staff on ensuring policy for plugging in equipment was
adhered. Reduce the amount of time equipment was out of order.
• Worked closely with FEDEX to properly ensure product was getting to the
customer on time and in good condition. Reduced shipping cost by 15%.
Education:
AAS Degree, Heald College, July 2010
GPA: 3.70
Certifications:
CPR Certified HIPAA Certified OSHA Certified
Computer Skills:
Word Power Point Outlook
Excel Typing 65 wpm ten Key by touch
References Available Upon Request.
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