DEBRA DURBIN

*** *. ******* **.

Edinburg, IL ***31

217-***-****

abimiz@r.postjobfree.com

OBJECTIVE

Accounting and or clerical position allowing use of proven skills in

accounts receivable, accounts payable, mail processing, refund processing,

NSF and EFT returns and general office equipment skills with 32+ years of

experience in a customer service related business.

PROFILE

Mature, dependable individual with history of producing accurate, timely

reports and meeting

stringent monthly deadlines. . Accustomed to handling sensitive and

confidential records.

Flexible, versatile, highly organized and able to work well under pressure.

Working in an ever

changing business for 32 years has given me a talent for quickly mastering

new technology, changes

in policy's and procedure's and multitasking. I am a team player but work

equally as well on my

own with little or no supervision.

SKILLS SUMMARY

. Accounting/Bookkeeping

. Mail Processing

. Refund Processing

. NSF and EFT Return Processing

. General Office Skills

. Microsoft Office, Microsoft Excel, Microsoft Outlook

. Banker

PROFESSIONAL EXPERIENCE

Accounting/Bookkeeping

. Prepare a complex set of account's receivable workbooks for 13 cities

using Microsoft Excel

ensuring compliance with business requirements and deadlines.

Printed various reports from a

CSG billing system, report stores and Internet sites to

complete the information in these

workbooks. Verify bank records against the workbooks for

deposit accuracy.

. Code and submit invoice's for approval. Once all approval's were

complete, the invoice's were

entered into a log book and submitted for payment. Track

payment information in Oracle and

or Lawson to ensure all bills were paid on a timely basis.

Mail Processing

. Post outgoing mail and take it to the Post Office for delivery.

. Sort and deliver incoming mail to the correct person or department.

Refund Processing

. Research all refunds on report to verify they are a legitimate refund.

If account needs adjusted for any reason, input adjustment and note

account as to why it was adjusted. Print refund

checks and ready them to be mailed. Attach all paperwork and

file for future use.

NSF and EFT Returns

. Locate account that payment was posted to and debit the payment back

to the account. List all of the returned payments on the excel

workbook for month end balancing. Fill out and send

letters to customer's informing them of the returned payment

and the reason it was returned.

If the payment has not been replaced with cash or money order

by the date given in the letter,

a disconnect order is input into the computer. All paperwork

is filed on a monthly basis.

.

General Office Skills

. Use of office printer to print reports and various needed forms.

. Copier used as needed to make single or two sided copies for reports,

invoice's and other

necessary documents.

. Fax machine experience both incoming and outgoing.

. Adding machine used as necessary to complete various tasks.

. Telephone and switchboard experience. I have taken and returned calls

to vendor's when in the

accounting department, answered the customer service phone

lines and a ten line switchboard

for several years along with other duties including back up

Receptionist in a friendly and

professional manner.

. Performed a monthly audit inventory with the warehouse personnel.

Microsoft Programs

. Microsoft Office used to create letters, memo's, form's and fax cover

sheets for customer's and

interoffice communications.

. Microsoft Excel used for accounting workbooks and were balanced

perfectly every month.

. Microsoft Outlook for email access both incoming and outgoing.

Outlook calender used to

track meeting, deadlines and other important dates. Outlook

contacts was also utilized for quick

access for contact information for emails as well as phone

calls.

Banker

. Collected various deposits from other departments and checked them for

accuracy.

. Verified cashier drawers and deposits.

. Completed deposits from outside sources.

. Prepared all deposits for Brink's pickup on a daily basis.

. Verified bank deposits on a daily basis ensuring they matched the

accounts receivable records.

. Maintained a $400.00 change drawer for the cashier's.

. Issued the cashier's their cash drawers every morning and made sure

they were secured in the

safe in the evening.

Employment History

. Comcast-701 S. Dirksen Pkwy., Springfield, IL 217-***-****

Various positions from June 28, 1977 through December 31, 2009

Education

. Edinburg High School-Edinburg, IL

Graduated in 1976

Contact this candidate