Customer Service Assistant

Melissa Nickerson

*** ***** *** ****

Br igham City, U tah 84302

435-***-****

********@*****.***

Position Desired: Receptionist/Medical Assistant

Certification: Medical Office Administration Assistant

Summary of Qualifications:

I recently finished the Medical Office Administration Assistant program; and certified with

a 3.9 grade point average. Excellent customer service skills. Make appointments, do billing

and coding and all of the normal medical office duties. Superior knowledge of the office

equipment and medical terminology. Experience answering phones, in nursing homes.

Honest hardworking reliable, and I am a quick learner.

Transferable skills:

Customer Service;

• Skilled in phone etiquette

• Greet and serve customers.

Interpersonal;

• Friendly

• Outgoing

• Works well with others.

Technology;

• Familiar with office equipment

• Skilled in most computer programs

• Trained in most office phone systems.

Personal;

• Honest

• Reliable

• Punctual

Work experience:

• Production Associate

• Teacher’s assistant

• Day care provider

• Elderly companion

• Activities assistant

• Receptionist

Contact this candidate