Customer Service Assistant
Resume:
Luis Eduardo Guisasola
Weston, FL 33332 (Currently living in Miami, 33175)
abimgw@r.postjobfree.com
Summary
Exceptional knowledge of international markets combined with fluency in
English, French and Portuguese with a good knowledge of Spanish and Creole.
Self-motivated individual with exceptional customer service skills and
strong organizational skills. Ability to make wise and thoughtful
decisions, follow directions, work well with others or individually, and
opened to learning new material(s).
Exceptional photography and lighting experience/skills. Strong photography
background with participation in photography exhibitions sponsored by the
Broward College.
Skilled at learning new concepts quickly, working well under pressure,
communicating ideas clearly and effectively, and acquired perfectionism
when dealing with detail and organization.
Extensive computer training, including knowledge of editing software such
as Adobe Photoshop (All versions) and all Microsoft Office programs
including Excel in both MAC and Windows operating systems.
Volunteer for disaster relief efforts. Works well under pressure.
Education
Florida International University
Summer 2010 - Present
Current Major: BFA in Art (Photography) and Journalism
Broward Community College
2007-2010
AA Degree (International Relations)
University of Central Florida
2006-2007
Previous Major: Political Science
Cypress Bay High School
2002-2006
Graduation in Honors '06
Lyc e Amp re. Lyon, FR
2004-2005
Rotary sponsored exchange student
Employment
Photography Lab Assistant - Broward College January 2009
Professor: Teresa Diehl - Present
Broward College Central Campus
Preparation of developing/processing chemicals
Organize Lab Materials
Assisting students with printing, shooting, lighting,
matting, etc...
Teaching Experience January 2008
- Present
Web Support Agent - Air France
Supervisors: Pascal Citere or Achille Sirriani
Air France Call Center in Sunrise, FL
Customer Service for Internet issues over Air France's
website, including reservations, flight rescheduling, and
other related topics. Fall of 2009
Assistance to the different markets of the Americas,
speaking English, Portuguese and French.
Prepare reports and manage statistics
Photography/Art Editor - P'anku Art Magazine Volume 46
Supervisor: Dr. Ellingham
Photographed Ceramics sculptures March 2007 -
Selected Art work and corrected images for printing 2008
Organized material and arranged selected works
The Click Center
Internet Caf
Receptionist for clients who came to use internet or play
online video gaming
Learned to use quickbook for payments and receipts.
Keeping records of daily sales and proving monthly
reports.
Extended Knowledge of the Internet and Electronics
Provided Customer Assistance with Computer Technical
Problems
Aid with repair of computers and other electronic devices
Experience
Art Installation Assistant
Artist: Teresa Diehl
. Broward College Faculty Exhibition 2009 - Meant to be Broken
. Pulse Miami 2010 - All Over (611 World of F-18)
. CVC Project Space, Miami 2010 - Guerra De La Paz
. Anita Becker's Gallery, Frankfurt, DE 2010 - The Return of Pleasure
. Broward College Faculty Exhibition 2010 - I still Remember
- Setting up equipment such as sound, lighting, projections,
related electronics, etc...
- Sanding/Restoration of wall prior to repainting
- Packing and unpacking of fragile objects
- Well experienced in mounting, matting, framing, painting,
drywalls and good knowledge of carpentry
- Knowledge of needed tool use for installations such as drill
hammer
- Strong practice in the measurements needed to set up an
installation
- Molding, carving, polishing of glycerin-soap (planes).
Intense precision, paying extreme attention to detail, and
extreme care when handling.
Aimer Haiti
Supervisor: Yola C ant
January/February 2010 and August 2010 - Bojeux Park Campsite Petion-Ville,
Haiti
. Volunteered as a translator and Photographer
. Aided doctors, nurses, EMT's at the installed clinic by translating
French/Creole to English and also helped as an assistant.
. Gained experience of radio operation during a disaster and also
carpentry skills.
. Improvement acquired to work in fast paced environments and quick
decision-making.
. Photography documentation of the progression of the event as well as
the Haitian people/culture
Wedding Photographer - Keesha Snowden Summer 2010
Air France Volunteer
Manager: Karen Zuri or Carine Gobin
June 2009 - Present
A Member of the Airline's Volunteer Disaster Relief Organization
. Sent to Brazil for a week to support relatives of passengers who
disappeared in the AF Flight 447 accident.
Relay For Life - Cancer Society. Pursued donations for the Cancer aid.
Weston, FL (Markham Park)
Flamingo Gardens. Volunteered working in the Flamingo Garden's Caf making,
selling and storing products.
Exhibitions and Awards
. Broward College Photo II Exhibition Spring 2009 - Searching For Something
- Body of Work: "7"
. Broward College Student Exhibition Fall 2009 - Pentagon Diptic
. Broward College Student Exhibition Spring 2010 - WagonWheel and Turtle
Shell
- Best Of Photography Award (Photograph: WagonWheel)
. Photographer's Forum Magazine 30th Annual Spring Photography Contest
- Finalist in Photographer's Forum magazine's College Photography
Contest
Photograph: Pentagon
. International Photography Awards
- Second Place award for Aerial Non- Pro Competition
Photograph: Island Of Discovery Part 1 Series
References
E-mail Phone Number
Teresa Diehl abimgw@r.postjobfree.com
(Best contact by Or Office: 954-***-****
email) abimgw@r.postjobfree.com
Yola C ant Given Upon Request Given Upon Request
Pascal Citere abimgw@r.postjobfree.com Work: 954-***-****
Carine Gobin abimgw@r.postjobfree.com Given Upon Request
Karla Fischer
(Air France Admin Given Upon Request Work: 954-***-****
Office)
Given Upon Request Given Upon Request
Dr. Ellingham
Contact this candidate