Richard D. Glasmann
Chicago, Illinois 60612
****.********@*****.***
www.linkedin.com/in/richardglasmann
PROFILE
A proven creative and proficient customer-focused Marketing/Sales
Professional with experience serving customers with their best interests in
mind. Background includes: marketing, sales, sales support, general
management, product development and manufacturing. Reputation as being a
skilled personable marketer and sales professional, who tackles challenging
assignments, delivers results that enhance the overall customer experience
and company brand. Committed to maximizing bottom line results and company
initiatives.
PROFESSIONAL EXPERIENCE
Renewal by Andersen, Glenview, IL 2009
to 2010
Renewal by Andersen is the exclusive start-to-finish window replacement
division of Andersen Corporation - the most recognized window brand in the
U.S. The Andersen Corporation - 100+ Years of Innovation.
Sales Consultant, Glenview, IL (2009 to 2010)
Responsible for selling Renewal by Andersen's products to residential
customers through in-home sales meetings and developing strong
relationships to ensure total customer satisfaction.
. Increasing customer closing rate
Navistar, Inc., Warrenville, IL 1992 to
2008
A Fortune 500, $15 billion in revenue company which produces International
brand commercial and military trucks, mid-range and big bore MaxxForce
brand diesel engines, IC brand school buses, and Workhorse brand chassis.
Segment Marketing Manager, Warrenville, IL (2006 to 2008)
Promote, market and sell class 6 and 7 vehicles in the propane, beverage,
refrigeration, and recovery vocations.
. 1-2% market share increase year over year in each segment with the
use of strategic marketing tactics
. Managed and developed OEM/Vendor relationship to bring RouteMax,
the "all-electric, clean and green" refrigeration product to market
. 310 trucks sold in the first year of new RouteMax refrigeration
product in a down industry
. Managed and met a $230k budget and successfully and strategically
displayed at 8-10 trade shows yearly
Manager, Navistar Electronics Marketing, Warrenville, IL (2005 to 2006)
Managed two direct reports to promote, market and sell the Navistar
Electronics suite of products that includes Diamond Logic, PowerPack and
AWARE Vehicle Intelligence. Reported to VP/GM Navistar Electronics and VP
Truck Marketing.
. Grew new AWARE product sales to 2,000 units in first two years
. Grew volume of Diamond Logic feature code utilization
. Managed and met a $450k budget and successfully displayed at 20-25
trade shows
. Supported other teams/departments at tradeshows, company events and
ride and drive events with minimal budget impact
. Created new and improved Innovation Truck 2 - marketing/sales
vehicle equipped with functional products for "hands on" experience
Navistar Electronics Marketing Manager, Warrenville, IL (2004 to 2005)
Promote, market and sell the Navistar Electronics suite of products that
includes Diamond Logic, PowerPack and AWARE Vehicle Intelligence.
. Launched new AWARE product to nearly 900 dealer locations with
limited resources and budget
. Successfully displayed at 20-25 trade shows and supported other
teams/departments at tradeshows, company events and ride and drive
events
. Created first ever Innovation Truck - marketing/sales vehicle
equipped with functional products for "hands on" experience
Medium Vehicle/ Special Equipment Pricing Manager, Warrenville, IL (2003 to
2004)
Assigned pricing to published advertised features and unadvertised special
equipment features, recommended and implemented pricing strategies for bi-
yearly price books, monitored and maintained competitive positioning,
supported and assisted Sales Application Engineers with customer quotes.
. Initial savings of $400k and $200k year over year by leading and
managing team to move paper price pages to an electronic format
Special Equipment Pricing Analyst, Fort Wayne, IN (1999 to 2003)
Assigned pricing to unadvertised special equipment features, maintained
daily invoicing reports, supported and assisted Sales Application Engineers
with customer quotes.
. Member of team which shortened turnaround time by 50% on customer
quotes with new electronic system
Product Designer I, Chatham, ONT. Canada (1993 to 1999)
Used Unigraphics CAD program to design solid frame heavy truck components,
including part detailing and system layouts, designed electrical harnesses
and parts lists, created and maintained assembly bill of materials.
Designed and implemented customer requested special equipment features.
. Led team to on target launch of fuel/water separator mounting and
housing across all new heavy truck models
Assembler, Heavy Vehicles, Chatham, ONT. Canada (1992 to 1993)
Assembler of heavy vehicles in rear axle sub assembly.
EDUCATION
BS - Business Administration - Indiana Wesleyan University, Fort Wayne, IN,
2001
Associates - Electronics Engineering Technician, St. Clair College,
Windsor, ONT. Canada, 1989