Customer Service Sales

Veronica T. Brickhouse

**** **** ******, **********, ** 23324

Primary: 757-***-****

Email: abimef@r.postjobfree.com

(Secondary Email) abimef@r.postjobfree.com

Employment

Sales Associate 8/2009 - 5/2010

Chesapeake, VA

Dollar General Incorporated

Provide customer service. Process cash, debit and check transactions,

process incoming shipments, work public relations.

Sales Associate 4/2006 - 10/2006

7-11 Incorporated Chesapeake,

VA

Provided customer service.

Processed cash transactions, closed out register, safe and prepared daily

shift revenue report along with Lottery transactions.

Processed and verified incoming shipments, conducted Non-Daily Advanced

Ordering, performed interviews.

Attended training to become Assistant Manager.

____________________________________________________________________________

Office Specialist I 7/2000 - 3/2005

Chesapeake Community Services Board Chesapeake, VA

Greeted and directed clients to appropriate personnel. Relayed incoming

calls and messages to appropriate staff, received, logged and processed

complaints.

Transcribed doctors notes, clinician intakes, meeting minutes and

correspondence from written copy and tapes using a Dictaphone. Typed

documents, technical and statistical reports, data for publication and

correspondence utilizing Microsoft Word.

Provided administrative and clerical support for mediation supervisor and

truancy cases.

Conducted basic financial assessments. Processed clients in and out of

office/program; entered and updated client information using Lotus program.

Scheduled client appointments with clinicians utilizing the AS400,

documented appointments and correspondence in clients' record.

Compiled, verified and conducted data entry for statistical and periodic

reports.

Performed daily accounting tasks processing monies and incoming checks and

client payments for entry into P.A.T. database.

Processed outgoing mail and packages; time stamped, sorted and distributed

incoming mail to appropriate personnel or departments; assisted with

special mailings; prepared and distributed information packets.

Performed filing of client charts, faxing, photocopying and various office

duties.

___________________________________________________________________________

Clerk Typist II 4/1995 - 7/2000

Kempsville Recreation Center Virginia Beach, VA

Typed correspondence, contracts, reports, directed incoming telephone calls

and mail.

Greeted customers, proofed and typed purchase orders and maintained

purchase order records.

Maintained office supply inventory utilizing an alpha-numeric filing

system.

Prepared, entered and proofed payroll data using R-base and City Mainframe

applications.

Handled daily revenue, processed bank deposits, maintained Lost and Found.

____________________________________________________________________________

Facility Customer Assistant 4/1994 - 4/1995

Kempsville Recreation Center Virginia Beach, VA

Worked Public Relations, provided customer service by answering patrons

questions about the center and department facilities, services, programs,

and activities.

Handled complaints, answered telephones, processed facility card

applications.

Processed cash transactions, closed out register and prepared daily revenue

report.

Prepared work schedules, typed brochure input, correspondence on Word

Perfect.

Assisted in preparing fliers and charts utilizing Print Shop and Windows

6.0

Education

Phoenix University Online

3/2008 - Current

Associates Degree

Graduation: Pending

United States Army

05/1982 - 05/1988

Augsburg, Germany

98J10 - Non-Communications Interceptor

Saint Paul's College

8/1981 - 5/1982

Lynchburg, VA

Paul D. Camp Community College

09/1978 - 05/1981

Franklin, VA

References:

Yvette Ware - 757-***-**** (Chesapeake Substance Abuse, Clerical

Supervisor)

Michelle Boyette - 757-***-**** (Kempsville Rec Center, Clerical

Supervisor)

Cynthia Olds - 757-***-**** (Personal)

LaTasha Morning - 757-***-**** (Personal)

Contact this candidate