Sales Customer Service

Ronald W. McGhie

***** **** *********** ****

Queen Creek, Arizona 85142

Phone: 480-***-****

Mobile: 480-***-****

E-mail: abimci@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Sales Representative. National Field Sales Manager. Inside Sales

Manager. Outside Sales. Inside Sales. Business to Business Sales.

Independent Contractor. Organizer. Problem Solver. Customer Service.

Marketer. Leader. Computer Literate. Tradeshow Manager. Sales Advisor.

Allocator. Customer Relationship Builder. Trainer. Decision Maker.

Manufacturers Representative. Business Development. Account Manager.

Invoices. Credit. High Integrity. Retailer. Wholesaler. Planner.

Negotiator. Time Management.

I am an experienced sporting goods salesman and sales manager. Through my

experience of working in retail, wholesale and as a sales manager, I have

been able to build long term lasting relationships, research analyze

organize and create new programs that increased sales, implement processes

that have increased customer satisfaction and retention and solved many

problems where everyone wins. I believe in doing what I say I will do,

when I say I will do it and in getting my team members the tools they need

to succeed.

SKILLS AND ABILITIES

. Organization and Problem Solving skills

There is a solution for every problem where everyone can be happy.

Organized sales teams and sales territories to accomplish sales

goals.

. Sales and Marketing

Increased sales in my territories by 10% each year I was in the

territory.

. Leadership and Management

Established and managed 15 people in an inside sales team to

maximize sales and customer service.

. Customer relations

Customer service is of the utmost importance to me. Follow up and

doing what I said I would do, when I said I would do it.

. Computer literate

Competent in Word, Excel, Outlook and the Internet.

. Good people skills

I care about people and have learned to listen more than talk.

. Tradeshow management

Have setup and run tradeshows to be successful sales events.

Professional Experience

President Custom Gun Sales

McGoo Inc.

September 2002 to Present

. Custom Gun sales for Browning and Winchester.

. Started own business.

. Met goal of establishing 40 Custom Shop dealers across the United

States.

. Sold Custom guns from Browning and Winchester ranging in price from

$3,000.00 to $60,000.00.

. Ongoing long term relationships with dealers and companies I

represent.

National Field Sales Manager for Browning and Winchester

Browning / Winchester

May 1996 to September 2002

. Inside liaison for the Outside Sales Reps. Problem solving, sales

advice, allocation of product, customer relationships and

organization.

. Inside Sales Manager for the inside Sales Teams. Hiring, training

and problem solving.

. Developed the Sales Team program to get more phone calls answered

and get the help to the dealers in a more timely fashion.

. Developed a training program for in-store personnel. Pass a quiz

and earn the right to buy something in that product line for a

killer deal. Everyone wins.

. Developed a Range program where dealers could get guns to

demonstrate to their customers.

. Kept the Full Line and Medallion dealers programs current and

viable.

. Instrumental in decisions regarding terms of sale and sales

programs.

. Was successful at Trade Shows and consumer shows.

Outside Sales Representative

More and Molloy

October 1989 to May 1996.

. Traveled in assigned territory of Utah, Idaho and Arizona

. Represented multiple product lines like Browning, Winchester,

Bushnell, Daisy, Avid Outdoors, Nelson Recreation etc.

. Called on Dealers, Distributors, Mass Merchants, Big Box Stores

and government accounts.

Follow up and doing what I said I would do when I said I would do it.

. Was successful at Trade Shows and Consumer Shows.

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