Post Job Free

Resume

Sign in

Customer Service Accounting

Location:
Honolulu, HI, 96818
Posted:
October 21, 2010

Contact this candidate

Resume:

GLENN P. YAGO

*** ******** *****, ********, ** **818-2111

Cellular: 808-***-**** Email: abim9r@r.postjobfree.com

[pic]

Objective: Seeking an accounting position to apply experiences and

knowledge utilizing multi-faceted background to provide

excellent support and customer service for company's

overall successful growth and prosperity.

Experiences: October 2008 - August 2010 XRG Enterprise dba

CosmoProf Hawaii, Aiea HI

Accounting Specialist I (Full-time for Salon Products

Distributor)

Reports directly to Administrative Assistant in regards to

all accounting responsibilities: A/R, A/P, G/L, and all

periodic sales reports.

Prepares and performs bank deposits for all A/R payments.

Follow-up with all outstanding A/Rs for collection.

Assist sales staff with projects involving spreadsheet

creation and reporting.

Process all credit card payments and transmit end-of-day

settlements.

Code all A/P invoices and expenses for payment processing.

February 2002 - March 2007 BOYS & GIRLS CLUB OF

HAWAII, Honolulu, HI

Bookkeeper (Full-time for Tax-Exempt Non-Profit 501 (c)

(3) Agency)

Assist outside accountant with billings and

cost-reimbursement invoices to funders.

Assist outside accountant with fiscal monitoring and

annual audits.

Perform payroll duties using Ceridian internet-based

software for 100+ employees.

Maintain employees Time & Effort sheets, as well as

Payroll Change Notices.

Update and maintain monthly analysis worksheets for

various G/L accounts.

Perform bank reconciliations, end-of-month reports, and

account reclassifications.

Use computerized accounting software, ADS, to record

financial transactions.

Update and maintain inventory of fixed assets, include

labeling fixed asset items.

Update and maintain backup tapes and backup schedules

(daily, weekly and monthly) for admin office data on

office server system.

Assist staffs with technical support, such as MS Office

and network connections.

July 1995 - December 2001 POWDER EDGE OUTDOOR GEAR,

Honolulu, HI

Full-Charged Bookkeeper (Retail stores, no longer in

business)

Performed G/L, A/P, A/R, payroll, deposits, bank

reconciliation, and disbursements.

Used both manual and computerized accounting systems.

In addition to accounting duties, performed receiving and

pricing of store merchandises, update and maintain

inventory data of store merchandise, include generating

merchandise UPC labels.

Administrative tasks included human resource and office

manager.

Payroll experience working with Ceridian customer support

for 25+ employees.

October 1996 - October 1998 COMTEST TECHNOLOGIES INC,

Honolulu, HI

Operations Engineer (Full-time for Private Corporation)

Designed and implemented Access database multi-3user

order-processing system.

Utilized computerized accounting software to fulfill

accounting and contact manger functions. Also assisted

accountant with various accounting clerk duties.

Performed Excel analysis of customer/vendor data

profitability for employer.

Education Heald College, School of Business (formerly Heald Business

College) Honolulu, HI July 1994 -

October 1995

Graduated Associate in Applied Science Degree in

Accounting. Overall GPA 3.91 on a 4.0 scale. Received

Outstanding Student Award with Highest Honors.

University of Hawaii at Manoa

Honolulu, HI August 1988 - December 1993

Graduated Bachelor of Science Degree in Electrical

Engineering. Overall GPA 3.1 on a 4.0 scale. Treasurer

of IEEE Student Chapter. Received 1993 Outstanding

Electrical Engineering Student Award.

Skill Professional Attitude I do not take problems personally.

There is a solution to everything and I like finding

solutions. When an employee or vendor is unhappy and

frustrated, I try to ask questions to solve the problem as

soon as possible and if needed find a "happy medium" to

logically satisfy both the company and the customer.

Organization When product shipments arrive at the

warehouse, it is time to put good organization skills to

practice. I like to "make sense" in the warehouse by

receiving/pricing merchandise in a logical consistent

manner. I also like to make sure that the price lists are

up-to-date and available. Great organization skills make

it possible to multi-task and operate efficiently when

things get quite hectic.

Communication Good communication is essential within the

company as well as with our customers. I have learned to

communicate clearly and to also listen well to avoid

problems and work efficiently both with customers and our

store team.

Investigation/Motivation This is one of my favorite

skills! I love the challenges when dealing with bank

reconciliation and resolving accounting errors or

discrepancies. I try my very best to be as

detail-oriented and meticulous in order to solve any given

problem. It is a great feeling of accomplishment when

success is achieved.

CERTIFICATIONS: CompTIA A+, Network+, and Security+ .

Interested in learning VMWare products, Disaster Recovery

Planning and Data Loss Prevention topics.

Typing: 45 wpm 10-Key: 180 kspm

Able to lift 50 - 60 lbs.

Network cable crimping and testing for RJ-45 STP medium.

Customer support service and telephone etiquettes. Strong

desire to succeed and willingness to learn from others.

Work with team-spirit and also work unsupervised and

independently. Good sense of humor. Ability to be

self-motivated, detailed-oriented, and learn quickly.

Very computer literate with both Microsoft Windows and

Macintosh operating systems. Able to correctly install,

repair and uninstall softwares and software

upgrades/updates.

Have experience with on-line banking internet softwares,

such as eBankoh, CPB Cash Manager, and First Hawaiian Bank

OnLine.

Proficient with Microsoft Excel, Word, Access and various

accounting softwares including Quickbooks, as well as

internet browsers and email programs.

Familiar with useful utilities such as ZoneAlarm firewall,

Norton Anti-Virus, and McAfee VirusScan. Hawaii Chapter

Infragard member in 2007. Attend ISSA meetings.

References Available upon request.



Contact this candidate