Customer Service Sales

Objective___________________________________________________________________

__

To begin a challenging career in a business/sales environment in which

I can effectively utilize the skills I have learned to make a positive

difference.

Qualifications______________________________________________________________

__ _ _

. Exceptional leadership, organizational, analytical, oral/written, and

problem solving skills

. Ability to grasp and put into application new ideas, concepts,

methods, and technologies

. Dedicated and self motivated in both independent and shared work

environments

. Proficient in Microsoft Word, Excel, PowerPoint, Access, Outlook, and

Quickbooks

Education___________________________________________________________________

___

Fall 2005 - Spring 2009 Iowa State University of Science

and Ames, IA

Technology

Bachelor of Science, Marketing

. GPA 3.37/4.0

Experience___________________________________________________ _

_________ ___

May 2009-Aug 2009- AA American Heating and Air

Omaha, NE

June 2010-Sept. 2010

Service Coordinator and Accounts Receivable

Communicated effectively and built positive relationships with customers

on a daily basis

Assisted in billing and accounts receivable for customer accounts

Coordinated weekly schedules for contractors, managers, employees, and

customers

Entered purchase order and invoice information on a daily basis

Developed new ideas to run office operations more efficiently

Assisted with Marketing decisions

Maintained and updated company and customer files

Trained and supervised new employees

August 2007 - June 2010 Salon Fusion

Ames, IA

Sales Associate

Provided excellent customer service to Salon Fusion members

Played key role in promoting company services

Handled register transactions while maintaining customer and company

records

Maintained and stocked inventory on a daily basis

Preserved facility appearance and cleanliness

Awards Received____________________________________________

____________________

Dean's List Honors: Spring 2008 and Fall 2008

Iowa State University Academic Recognition Award: Fall 2005 - Spring

2009

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