Manager Office

Areas of Expertise

Office Management Accounts Payable

Travel & Meeting Scheduling Vendor Management

Client Satisfaction Website Maintenance

Professional Experience

Derek's Workout on Wheels San Jose, CA

Office Manager 2008 - Present

Work closely with the owner to carry out day-to-day operations to

promote company growth and maintain client satisfaction. Gaining an

in-depth understanding from the owner's perspective of operating a small

business.

Generate client invoices and track payments

Create marketing tools for events and promotions

Maintain website

Handle correspondence, scheduling, and office supply requisition

Spansion LLC Sunnyvale, CA

Project Specialist 2007

Worked on the transition team when Spansion was spun-out from AMD. Led

the effort focused on travel. Negotiated and established new vendor

contracts.

Developed and implemented a seamless transition plan from parent

company's corporate travel program to a new stand-alone program

Administered American Express corporate credit card program

Administered internal online booking travel system; Trained internal

staff on usage

Arranged housing and transportation for relocations and expatriates

Monitored travel itineraries for company policy compliance

Secured travel visas for company executives travelling abroad

Authorized travel and expense reports in the Ariba system

Advanced Micro Devices (AMD) Sunnyvale, CA

Travel Specialist 2000 - 2007

Worked closely with the travel manager to provide the highest level of

customer support and satisfaction in all aspects of the corporate travel

program.

Implemented internal online travel booking system; Provided front line

technical support and training to users; Maintained day-to-day

operations of the site and all user databases; Liaised between AMD,

booking tool, and travel agency partners

Monitored and rebooked travel itineraries to preferred vendors

Distributed and inventoried traveler's checks with weekly entries to SAP

cash journal

Arranged housing and transportation for relocations and expatriates

Handled petty cash for employees' company reimbursable expenses

Prepared monthly files for uploading to company GL

Maintained internal travel website

American Express TRS Bay Area, CA

Travel Counselor 1 1997-2000

Handled all aspects of corporate, group, and VIP travel for multiple

accounts in the call center environment, as well as the dedicated onsite

environment.

Rosenbluth International Milpitas, CA

Sr. Travel Counselor 1992-1997

Handled all aspects of corporate travel, including onsite VIP Gold

Carpet service at Adaptec.

Travel ETC San Jose, CA

Office Manager 1990-1992

Handled multiple corporate accounts. Managed day-to-day office

operations, including in-house accounting, correspondence, and

personnel. Established and implemented training, office policies and

procedures.

Thomas Cook Travel San Jose, CA

Travel Agent / Assistant Manager 1984-1990

Arranged all aspects of travel reservations for personal and corporate

travel. Managed day-to-day office operations, including back office

accounting, staffing and personnel training.

Education

Travel Careers Institute Cupertino, CA

Certificate, Travel; Tourism; Hospitality 1983

Other

Languages: Spanish (fluent)

Productivity Software: Microsoft Office; Quicken

Enterprise Software: Ariba; SAP; Sabre GDS; Apollo GDS

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