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Customer Service Manager

Location:
West Jordan, UT, 84088
Posted:
October 21, 2010

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Resume:

**** **** **** **** ***** West Jordan, Utah ***** 801-***-**** (home)

801-***-****

(cell)

Emily Dye______________________________________

Profile Seeking a career allowing the use of my creative and

organizational skills while also allowing me to advance my

current skill set in a productive and challenging environment.

I posses excellent written, verbal and interpersonal

communication skills and have proven strategic planning,

research and analytical abilities. I work well as part of a team

and in leadership roles.

Experience 2001 to 2003 - The News Group

West Valley, Utah

Merchandiser/Receptionist

. First Line Customer Service, answering multiple line phone

system.

. Scheduled meetings, took meeting minutes, handled shipping.

. Coordinated travel and itineraries, employee schedules

including time off.

1999 to 2001 - Edwards Life Science,

Midvale, Utah

Shipping Clerk/Receptionist

. Answered 8 line phone system, greet clients, schedule

appointments.

. Filing, typing, general front office duties.

. Billing, posting charges and payments. Made bank deposits.

Customer service, answering billing questions.

. Load and Unloaded Trucks

. Knowledge with FEDEX, UPS, and USPS.

. Operated forklift and pallet jack

1992 to 1998 - Belair International

West Valley, Utah

Office Manager

. Billing, posting charges and payments, made bank deposits.

Created spreadsheets to keep track of payment totals.

. Handled overflow from reception, answering phones, general

office.

. Typed dictation, handled Doctors correspondence.

. Handled Pick Ups and Deliveries

Skills/Tools: 30 WPM,, Computer Literate, Desktop Publishing, E-mail,

Excel, Print Shop, Windows 2000, Windows 95/98/ME, Windows NT,

Word Perfect, Collections, Data Entry, Ten Key

References: Available upon request.



Contact this candidate