Crystal A. Nichols
abim5v@r.postjobfree.com
Objectives
Seeking Full or Part Time Employment in an office setting, where I can enhance and utilize my skills.
Education
Western Career College
October 2001
Medical Assisting
Experience
Word Processing Specialist, Appleone
04/2008 – 04/2009
Enter legal documents into computer system, filing documents, redacting, naming, using excel spreadsheet for lists
and tracking documents entered.
Data Entry Clerk, Emtek
01/2005 - 08/2005
Entered received by customer service reps into computer system, fixed orders if necissary, filed orders when
complete at end of shift, called customer for order pick up, and met or exceeded quota of 100 orders/day
Customer Service/Sales, Britesmile
06/2002 - 11/2004
Answering high call volume phones, scheduled appointments for customers, received payments for services,
issued refunds, resolved customer complaints, and help doctors offices troubleshoot machinery.
Skills
£ Data Entry
£ 10-key by touch
£ Data Entry Alpha
£ Knowledge of Medical Terminology
£ Knowledge of Medical Offices
£ Appointment Scheduling
£ Friendly Phone Demeanor
£ Experience in Heavy Call Volume
£ Type 55+ wpm