Manager Software

Michael E. Hamner

*** *** ***** **.

Elm Grove, LA 71051

318-***-**** ********@*****.*** Website: www.michaelhamner.net

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Goal: Teaching career using knowledge and skills gained in my curriculum in

journalism, unndergraduate degrees in International Studies and Spanish

Language, combined with years of experience in the computer field and

historical/cultural tourguiding.

Education:

MA - Communication: Journalism & Public Affairs- May, 2008

American University, School of Communications, Washington, D.C.

3.73 GPA

12 hours of undergraduate journalism courses completed

Tulane University, New Orleans, LA

4.0 GPA

BA - International Studies & Spanish Language

Louisiana Tech. University, School of Arts and Sciences, Ruston, LA

Summa cum laude, salutatorian

Professional Profile:

. Accepted into TeachLSUS prgram for secondary education.

. Sat for PRAXIS in Social Studies; scored 182 on SS PRAXIS 0081 and 183 on

SS PRAXIS 0083.

. Skilled in writing for Web-based publications; multimedia journalism

using info-graphics.

. Volunteer-edited my former university department head's autobiography.

. Volunteer-edited former co-worker's Masters thesis.

. Experienced at translating technical information into comprehensible,

concise copy.

. Speak, read, write substantial Spanish; some German and French.

Computer & IJ Skills:

. Highly experienced in computer hardware/software support on various

platforms.

. Experienced in XHTML, CSS, WordPress, TypePad, Photoshop, Dreamweaver,

Fireworks.

. Shoot video using my Sony DSR PD-150 camcorder; shotgun, handheld and

lav. mics; video tripod.

. Edit video using Final Cut Pro, Quicktime Pro on my MacBook Pro.

. Create Web slide shows using Photoshop CS4, Soundslides and Flash.

. Supported Microsoft Office Suite, Microsoft XP; Apple OS X (use Mac and

Windows platforms).

. Use various utility/communications software; FTP clients, Microsoft and

Novell LAN software.

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WORK EXPERIENCE:

Shuttle Bus Driver - Blue Ridge Transportation

Alexandria, VA (March - July 2010)

.Shuttled employees of Securities & Exchange Comm. between offices in

Washington, D.C. and Alexandria, VA and between operations center and

Alexandria Metro station.

.Held Federal Security Pass for federal contractor

Assistant Manager - Microsystems Sales/Service (LSUHSC)

New Orleans, LA (Jan. - Nov. 2005)

.Sold information systems hardware and software for LSU Medical School

(LSUHSC).

.Provided consultation on systems & peripherals purchase for students,

faculty, & staff.

.Interfaced with manufacturers (Dell, Gateway, Apple) and distributors

(Tech Data, CDW-G, etc.).

.Performed inventory control, stock management, track orders placed.

PC/LAN Consultant - MEH Systems

New Orleans, LA (2002-2004)

. PC & LAN support for small business offices in New Orleans and River

Parishes.

. Set up and repaired PCs at customer sites.

. Provided consultations and installations at customer sites.

PC/LAN Technician - Tek Systems

New Orleans, LA (2001)

. Contract PC/LAN technician for Technical Temp firm.

. Set up PCs for Electronic Patient File System project using Ghost and

LinkWiz.

. Set up and repaired PCs and Microsoft Exchange Server 5.5.

Owner/Manager - French Louisiana Bike Tours

New Orleans, LA, (1999 - 2002)

.Purchased bicycle touring company and redesigned Website, brochure,

accounting database, etc.

.Developed new tours, purchased van and bike trailer and began to run the

business - SOLO.

.Hired part-time workers to assist me on tours and to book tours at home

office.

.Ran all aspects of the business for 3 years.

Network/PC Specialist - Canal Barge Company, Inc.

New Orleans, LA (1997 - 1999)

. Managed WAN consisting of 2 Novell 4.X File Servers, Citrix Server.

.Managed Win NT 4.0 server, and Lotus Notes server.

. Developed tape backup and disaster recovery procedures for all servers.

. Assisted end-users on hardware & software problem resolution.

. Supported PCs on boats using Vessel Satellite System & Lotus Notes.

LAN Administrator - Tulane University - Freeman School of Business

New Orleans, LA (1995 - 1997)

. Configured, installed & maintained LAN, PCs & software in A.B. Freeman

School.

. Responsible for operation of the PC Lab and supervision of student

workers.

. Maintained GroupWise LAN-based E-mail system with Remote Dial-in

capability.

. Supported multi-server Novell LAN, including configuration, and problem

resolution.

. Provided hardware & software support for students, faculty, and staff.

. Selected & implemented server-based tape backup system for all file

servers.

Information Center Specialist - Premier Bank Information Center

Baton Rouge, LA (1991 - 1994)

. Managed & implemented state-wide project for remote laser printing of

loan forms.

. Coordinated bank-wide inventory of PCs & peripherals using NetCensus.

. Assisted end-users on hardware & software problem resolution.

. Responsible for evaluation & selection of hardware & software.

. Installed & supported local area networks & shared peripherals.

See separate Tour Guide resume...

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