Customer Service Supervisor

RESUME

Elaine B. Jordan

**** ******* ***** *** **********, Oh 45229

513-***-**** home

DESIRED POSITIONS:

Data entry operator, clerical, customer service rep.

Or a career opportunity that will allow for teamwork

and staff involvement to produce a quality service.

PROFILE:

A dedicated individual that can respond to

any challenging work assignments with optimism.

Flexible to a variety of work related tasks.

Capable of providing customer service to the

general public and technical assistance to staff.

Excellent organizational skills supported with

positive self-motivation. Very experienced

in the communication network service industry.

Proficient in operating office equipment.

EXPERIENCE:

Data entry of customer medical records for

billing. File clerk combined old files with

new filing system. Used calculator to add or

deduct product not used from customer bill

for correct billing. Handled incoming corporate

checks for distribution to various local banks.

Scanned legal documents on a computer system.

Assorted post office mail for distribution.

GRADUATED FROM:

Moore High School in 1976.

All skills are on the job training.

WORK HISTORY

Kelly Fed Secure

Dates: 07/2008 to 07/2008

Company: twic

Address: 8044 Montgomery Rd suite 754

Cincinnati, Oh 45236

Phone: 301-***-**** ext. 210

Contact: Tahisha Brooks

Duties: Enroll and activate transportation workers

Identification Credential Cards.

Post Office

Dates: 11/2007 to 06/24/2008

Company: Cincinnati bulk mail center

Address: 3055 Cressenville rd

Sharonville, Oh 45235

Phone: 800-***-**** code 12946

Supervisor: Nate Watts

Duties: mail processor

Today’s staffing

Dates: 9/2005-to-9/2005

Company: US Bank

Address: 1401 Dalton St.

Cincinnati, Oh 45214

Phone: 513-***-****

Supervisor: Dennis Williams

Duties: Data entry of customer checks.

LAB CORP

Dates: 7/1997 to 9/1999

Address: 1737 Tennessee Ave

Cincinnati, Oh 45229

Phone: 800-***-****

Supervisor: Connie Russell

Duties: Data entry of customer medical records

with MC, MD, BC, BET, 3rd party

information for billing, filing.

Premium Personnel

Dates: 6/95 to 7/95

Company: HAM COUNTY BOARD OF MENTAL

RETARDATION

Supervisor: Jean Wills

Duties: File clerk combined old files with the

new filing system.

Manpower temp service

Dates: 2/95 to 3/95

Company: Jorgensen Steel Co.

Supervisor: Linda Jackson

Duties: Used calculator to add or deduct steel

not used from customer bill, entered information

into computer for billing.

Regal Temporary Service

Company: FACS

Dates: 6/94 to 2/95

Supervisor: Gloria Johnson

Duties: Processed and invoiced payment into

the computer system to maintain current account

information.

Company: Provident Bank

Dates: 4/94 to 6/94

Supervisor: Mary Jones

Duties: Handle incoming corporate check

Deposits. Utilized 10 key calculators to add check

amounts. Distributed payments to various local

branches.

Norwell Temporary Service

Company: Hardling Check Printers

Dates: 10/93 to 4/94

Supervisor: Barb Thomas

Duties: Responsible for the re-order of checks

customer.

Company: Arthur Anderson

Dates: 1/93 to 10/93

Supervisor: Ann Winningly

Duties: Scanned legal documents on a computer

system. Organized documents into a filing system for

review.

AT&T COMMUNICATION

Dates: 2/79 to 3/91

Supervisor: Tim Cunningham

Duties: Used computer to input, edit and

retrieve data for telephone circuit design. Contact

external customer to verify design, status and order

dates. Performed clerical functions.

Contact this candidate