Sales Customer Service

* *** **** **. ● W alnut Cove, NC ***** ● 3-36-591-**** ● j **********@*****.***

James Thomas Fagg III

Objective

To obtain a challenging yet rewarding position that gives me the opportunity to help company

and personal growth as well as offering opportunities for advancement

Summary

Advanced Training in Microsoft Office-Word, Excel, PowerPoint, Outlook, Database

Advanced Training in Networking Dynamics

Over 10+ year of customer service experience

Over 3+ years in management experience

Over 2+ years experience in sales, responsible for 22% sales increase in 9 months of a taken

over territory

Other Skills and Accomplishments

Trained in Microsoft Office

Trained Computer Tech

FBLA Secretariat

Advanced Training in Windows Networking

Professional Experience

01/2010 09/2010Wisdom

B everageWinston Salem, NC

Outside Sales Representative for Red Bull

Responsibilities including achieving and exceeding sales goals, setting market standards,

promotion sales and displays, product pricing and supplying, cold calling and seeking new

accounts, customer service, collections, sales space acquisition, and sales reconciliation

1 1/2006 03/2008Public

S torageWinston Salem, NC

Property Manager

Responsibilities including managing daily business operations of the facility, collections, sales,

property upkeep, call support, sales calls, employee management, employee training, supply

management, and reconciliation.

0 3/2004 PresentFoothills NC

L awn & GardenWalnut Cove,

Owner and Operator of lawn & garden stores/groundwork upkeep

Responsibilities included supply management, B2B sales, financial management, hiring,

training and employee management

Education

High School South Stokes High School 1994-1996

ASBA Forsyth Technical Community College 2008-2009

BSBA University of North Carolina at Greensboro 2011-

(I will be attending UNCG in spring of 2011 to complete my Bachelors in Business Administration)

Degrees

2008 2009 Forsyth C ollegeWinston Salem, NC

T echnical Community

Associate Science Business Administration

2 President List awarded, 08-09

2 Dean’s List Awarded, 08-09

Graduated in 2009 with a 3.49 GPA

Certifications

2001 2001 Forsyth C ollegeWinston Salem, NC

T echnical Community

Microsoft Networking Essentials

2 001 2001 Forsyth C ollegeWinston Salem, NC

T echnical Community

Windows NT Support 4.0

References

References available upon request.

Contact this candidate