Sales Customer Service

_____________________________________________________________

MARK M. KRIVOSKI

** ***** *****

Apollo, PA 15613

Phone 724-***-****

Cell 412-***-****

********@*******.***

Supervisor, Gillece Services LP 2009 to Present

. Sell Heating and Air Conditioning Equipment

. Maintain Quota/Profitability/Closing Ratio

Reverse Mortgage Specialist, Financial Freedom 2008 - 2009

. Originated reverse mortgages with clients

. Managed multi-state territory

. Operate under budgetary guidelines while maintaining production goals

Funeral Service Consultant, York/Milso Casket Co. 2006 - 2008

Division of Matthews

International Corp.

. Met and exceeded sales and marketing goals

. Developed marketing plans for individual firms

. Operated within budgetary guidelines

. Monitored and resolved customer service issues

. worked with large and small family businesses

Regional Sales Director, Ensure Agency 2003 -

2006

. Sold preneed insurance products to funeral directors/agents

. Trained funeral directors in lead generation marketing

. Assisted funeral directors in life licensing

. Held and maintained personal life license

Regional Sales Director, Columbian Financial Group 1998 - 2003

. Sold preneed insurance products to funeral directors/agents

. Trained funeral directors in preneed marketing programs

. Licensed to sell life insurance products

. Maintained territory objectives in Western Pennsylvania

Sales Representative, The Forethought Group 1987 - 1998

A Hillenbrand Industry

. Sold preneed insurance products to funeral directors/agents

. Managed sales and service for Western Pennsylvania Area

. Implemented lead generation marketing programs

. Increased sales under budgetary guidelines

. 1987 "Rookie of the Year" Award - Top sales results in 6 months

or less

. 1988 "Special Achievement Award" - Most active accounts

. 1989 & 1993 "Masters Club" - Top 5 net sales territories

nationwide

. 1996 "Presidents Award"

o Excellence through outstanding/sustained performance

o Shared learning

. Innovation in overall selling skills

. 1st sales rep in company to earn this award

EDUCATION

Mohawk Area High School 1973 Graduate

Westminster College 1977 Graduate BA/Political Science

3.2 GPA

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