Customer Service Sales Representative
Resume:
Shayna Baine
Tahlequah, Oklahoma 74464
Cell Phone 918-***-****
Email mailto:*********@*****.***
Interests:
Organizing, being productive, efficient, and creative; also
interested in gaining more work and people skills.
Education:
Northeastern State University
Bachelor of Science, 2010
Majored in Business Administration with an emphasis in Graphic Art
Summary of Qualifications:
Experienced in handling and organizing files
Experienced with customer service
Office Skills
Word Processing and Data Entry
Microsoft Word, Microsoft Excel
Working knowledge of HTML, web design, Adobe Photoshop CS3, Adobe InDesign,
Adobe Dreamweaver, Adobe Flash, and Adobe Illustrator
Printers, Scanners, Copiers, Facsimile Machines
Work Experience:
Cherokee Nation Tribal Intern (June 2003 - August 2003)
o Traveled within the fourteen county Cherokee Nation District to
all of the Cherokee Nation facilities.
o Met with many of the people who worked in those facilities to
understand what they do.
o Put together a scrapbook of what I did and saw for the end of
the Internship to be put on display.
Cherokee Nation Child Care Resource Center Assistant (August 2003 -
May 2004)
o Stuffed and sealed envelopes
o Organized numerous files
o Laminated pictures and cards for my fellow employees
o Washed toys, put them away, and got them ready for more
children to borrow them
o Created posters for the Cherokee National Holiday
o Created a recipe book for some of the Cherokee Nation employees
that included their Indian recipes.
o Made copies of numerous documents to be filed and/or distributed
Dollar Thrifty Automotive Group Telephone Sales Representative (June
2009 - Present)
o Receives calls from customers needing rental cars
o Provides quick and accurate customer service solutions to
customer issues
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