DANIEL JOHN PAJSKI

*** ***** *****

Fredericksburg, PA 17026

Phone: 717-***-****

Email: abilio@r.postjobfree.com

SUMMARY:

Result driven, IT professional with experience in providing high

quality technical support. Proven ability to build

strong relationships between customers and management in order to

maximize efficiency. Self-motivated, energetic,

detail oriented, and innovative thinker, consistently pursuing new

challenges to stretch abilities and improve processes.

Acknowledged for going the extra mile to get the job done.

EXPERIENCE:

The Standard, Mechanicsburg, PA

1999-2009

Financial Services company with an employee base of 3,200

System Support Specialist I

Maintained and upgraded main datacenter which housed

approximately 80 servers.

Provided support for multiple office locations with a user base

of nearly 200 people.

Architected a documentation management system to assist in the

support process

. Servers - Installed, upgraded, and verified proper operation

Mainly HP/Compaq Proliant hardware running MS Windows

Server 2000/2003

. Tape Backup System - Created and monitored all backup jobs,

tape rotation, and storage of media

Single and multiple tape/drive systems from ADIC

. Backup Power System - Spearheaded load balancing system,

verified proper operation of backup generator

and UPS

Single 50KW diesel Elliott-Magnetek generator with 30KW

Toshiba UPS

. HVAC System - Verified proper operation and settings of unit,

including temperature, humidity, and load capacity

90K Btu Airflow unit

. Phone System - Setup and maintained voicemail accounts,

backups, and deployment/replacement of handsets, user

training, and hardware troubleshooting

Rolm-Siemens 9200 Class phone switch, and more recently an

Avaya IP based phone system

. Printer Support - Repaired and installed printers of various

sizes in local and remote locations

Mainly HP LaserJet class printers and Xerox color laser

units

. User Support - Provided end user hardware and software

support in multiple locations, including new user training

courses

Supported MS Windows 95/2000/XP based clients running on

corporate HP and Dell desktops and laptops

Software support packages included Remedy, and later on,

infraEnterprise

Supported many types of users, including company owners and

CEO's

. Security - Maintained a multi-company multi-floor security

system for the building/company owners

Used Lenel-Onguard Software

Accomplishments:

Successfully worked thru two separate company mergers

Coordinated move of main datacenter

Single-handedly planned and executed remote office network

server upgrades

EXPERIENCE:

KG Projections Incorporated, Lebanon, PA

1997-1999

IT Consultation and Support Agency

Computer Technician

Provided installation and technical support to our customer base

Conducted training courses in software

. Computer Hardware/Software Proficient:

. Build/repair/upgrade corporate and personal computing

equipment

. Install/configure/utilize software, ranging from OS's to

applications

. Communication & Organizational Skills:

Coordination with vendor's, coworkers, and customers - order

placement, delivery, scheduling,

preparation of training sessions, and service technician

scheduling

. Conduct/assist classes including MS Windows, MS Office, and

Kronos

. Created and conducted a 40 hour training class in AutoCAD

Computer Aided Drafting Manager

Maintain CAD Dept. as well as utilize AutoCAD for mechanical and

architectural design of buildings

Comwave, Mountain Top, PA

1995 - 1997

Wireless Cable TV Transmitter Manufacturer

Computer Aided Engineering Technician

. Utilized AutoCad and Pro/Engineer for 2D/3D mechanical design

of wireless cable transmitter systems

. Utilized PADS Logic to design complex schematics, and PADS

Perform to layout multi-layer PCB's from

the DC to Gigahertz frequency ranges

. Created and maintained the Uninterruptible Power Source system, which

included choosing the appropriate

sized UPS's, installations, battery replacements, and

automated shutdown software on all network servers

EDUCATION:

CompTIA A+ Certification June 2010

Electronic Institutes Middletown, PA

Associate Degree in Specialized Technology for Electronic and

Computer Technology

FCC General Radiotelephone Operator License L/N PG-GB-07868

ISCET Certification - Associate Level in Electronics and

Journeyman Level in Computer Technology C/N PA 382

Accomplishments:

960 hours of laboratory time consisting of designing/building

analog/digital circuits

Designed and built radio transmitter

Lebanon County Career & Technology Center Electronics Shop

Lebanon, PA

Accomplishments:

Most Determined Student Award

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