Sales Representative
Resume:
David J. House
Morris, IL 60450
****-*****@*******.***
Phone: 815-***-****
OBJECTIVE:
I can offer diversified experience and success selling structural steel in
the steel and tube service industry. I am a results-oriented, self-
motivated professional with a
track record of success with excellent professional and personal references
upon request.
EXPERIENCE:
June 2007
to
June 2010
Independence Tube Corporation Chicago, IL
Inside/Outside Sales Representative
Sales of structural steel tubing.
Quality management of my territories of West, Southwest, Southeast,
Midwest and Canada.
Develop existing and new accounts.
Follow up on quotes and orders.
Establishes new accounts by planning and organizing daily work schedule to
call on existing or potential sales.
Monitors competition by gathering current marketplace information on
pricing, products, new products, delivery schedules, merchandising
techniques, etc.
Establish customer relationships to develop a steady flow of order
inquiries.
Track and follow sales inquiries with customer and in the marketplace in
order to convert these inquiries into orders.
Manage customer base and orders to create optimum mix of sales volume,
gross profit and market share as determined by the District Manager.
Accountable for achieving goals for sales revenue, sales volume, gross
profit, and credit.
Service the customer base by managing orders through the entire sales
cycle.
Skilled at planning, organizing, directing and controlling all aspects of
an order.
Responsibilities include developing inquiries, sourcing material,
proposing pricing, arranging transportation, organizing logistics,
delivery schedules, supplying
details for timely billing, and leading collections.
Resolve claims and effectively manage dispute resolution.
Travel to interact with customer base on a regular basis.
Maintain high visibility in the marketplace and provide a steady flow of
market intelligence to the District Manager on market conditions,
competitor activity and upcoming projects.
Perform all other assignments as requested or as necessary to meet
business needs.
Proper scheduling of orders and adherence to current pricing policies so
as to maximize production throughout and profitability.
Highly effective in communication and customer relations.
Review the major business aspects of the organization, in order to ensure
that quality standards are met and client expectations are effectively
handled.
Overview all client communications, as well as conflict resolution.
April 2002
to
June 2007
August 1995
to
April 2002
Eugene Welding Marysville, MI
Outside Sales Representative
Sales of structural steel tubing.
Plan an itinerary of calls, develop call pattern.
Understand and provide feedback to customers regarding operational
capabilities and enhancements.
Develop territory growth strategy.
Demonstrate product capability and knowledge.
Gather relevant data for tailored products.
Prospect and develop new customers.
Gather relevant data from customers in order to understand product
requirements.
Quote price, credit terms, delivery time, etc. in coordination with
company goals and directives
Arrange for preparation of sales contracts and/or proposals.
Prepare reports of calls, business transactions, and expenses.
Service the account after sale is made.
Investigate customer complaints and product performance.
Track and follow sales inquiries with customer and in the marketplace in
order to convert these inquiries into orders.
Accountable for achieving goals for sales revenue, sales volume, gross
profit, and credit.
Service the customer base by managing orders through the entire sales
cycle.
Responsibilities include developing inquiries, sourcing material,
proposing pricing, arranging transportation, organizing logistics,
delivery schedules, supplying
details for timely billing, and leading collections.
Resolve claims and effectively manage dispute resolution.
Travel to interact with customer base on a regular basis.
Independence Tube Corp Chicago, IL
Sales & Production Coordinator
Develops a business plan and sales strategy for the market that ensures
attainment of company sales goals and profitability of sales of structural
steel.
Responsible for the performance of the Account Reps.
Prepares action plans by individuals as well as by team for effective
search of sales leads and prospects.
Conducts one-on-one review with all Account Reps to build more effective
communications, to understand training and development needs, and to
provide insight for the improvement of Account Reps sales and activity
performance.
Provides timely feedback to senior management regarding performance.
Provides timely, accurate, competitive pricing on all completed prospect
applications submitted for pricing and approval, while striving to
maintain maximum profit margin.
Maintains accurate records of all pricing, sales, and activity reports
submitted by
Account Reps.
Controls expenses to meet budget guidelines.
Adheres to all company policies, procedures and business ethics codes and
ensures that they are communicated and implemented within the team.
Recruits, tests, and hires Account Reps based on criteria agreed upon by
senior management.
Delegates authority and responsibility with accountability and follow-up.
Sets examples for Account Reps in areas of personal character, commitment,
organizational and selling skills, and work habits.
Maintains contact with all clients in the market area to
ensure high levels of client satisfaction.
Demonstrates ability to interact and cooperate with all
company employees.
Account Manager
Sales of structural steel tubing.
Develop existing and new accounts.
Follow up on quotes and orders.
Services existing accounts.
Obtains orders.
Establishes new accounts by planning and organizing daily
work schedule to call on existing or potential sales.
Monitors competition by gathering current marketplace
information on pricing, products, new products, delivery
schedules, merchandising techniques, etc.
Resolves customer complaints by investigating problems;
developing solutions; making recommendations to
management.
Maintains professional and technical knowledge.
Contributes to team effort by accomplishing related
results as needed.
October 1979
to
August 1995
Copperweld Corporation Chicago, IL
Raw Material Purchaser
Negotiate raw material.
Negotiate purchase orders.
Complete steel releases.
Maintain total inventory control to ensure customer order fill and
efficient manufacturing operations.
Evaluate steel availability per the Master Schedule.
Generate forecast data for raw material suppliers.
Generate firm raw material orders daily to suppliers.
Spot Buy raw material.
Track supplier performance.
Maintain raw material specification sheets.
Inside Sales Rep
Sales of structural steel tubing.
Manage current and new accounts.
Disposition of customer claims or issues.
Receiving and processing customer orders, inquiries
and/or complaints covering items or products ordered.
Maintaining an on-going relationship with selected
customers and sales personnel.
Analysis, judgment, and sensitivity to understand
customer needs
Quality Control
Directed and designed of a total quality assurance
program resulting in productivity and improvements.
Identified and solved reduction related problems.
Investigative and failure analysis.
Physical and chemical process control checks.
Mill Operator
Mill Helper
EDUCATION:
Joliet Junior College Joliet, IL
Business
Lockport High School Lockport, IL
Diploma
SKILLS:
Billing, budgeting, business plans, competitive, conflict management,
credit, customer relations, delivery, directing, executive management,
gross profit, logistics, management, marketing, merchandising, monitors,
organizational skills, personnel, policy analysis, pricing, profit,
quality, quality control, receiving, sales, scheduling, strategic,
transportation.
Contact this candidate