**** ** * * * I V E A P T L *, V I S TA, CA * * * 8 4

( 76 0 ) 6 81 9 8 31 • S H A N N A . L U E B K E @ YA H O O . C O M

S H A N N A LY N N L U E B K E

OBJECTIVE

Strong communication skills with the ability to manage a great variety of

tasks and responsibilities simultaneously and effectively, can also assess

needs and priorities while exercising prudent judgment in making decisions, a

highly motivated, reliable, competent, and committed to excellence.

WORK OF EXPERIENCE

July 2009 August 2009 United States Army Columbus, SC

Recruit

Boot camp training to become a United States Army solider

June 2007 June 2008 J Thomas salon and spa Jacksonville, NC

Receptionist

Answered phone calls, scheduled clients for haircuts, massages,

manicures, pedicures, facials and make up appointments, cleaned

windows and front desk area, stocked products, made displays, took

payments, made gift cards, call to confirm appointments.

April 2007 June 2007 Sunset Inn Jacksonville, NC

Front desk Personal

Answered phones, made reservations, checked customers in and

out, did night audit, counted deposit for my shift, cleaned front

desk area, helped customers out with any problems.

April 2005 April 2006 Outback Steakhouse Delray Beach, FL

Hostess/Server

Sophisticated in customer service, answered phones, made

reservations, cleaned tables, handled hostess schedule, waited

tables, rolled silverware, ran drinks and food, training new hostess

and servers.

Sept 2004 Dec 2004 Morris Medical Group

Parsippany, NJ

File Person/ Receptionist

Took out files for the next day, organized the file room, took patients

to the correct rooms, answered phones, made and cancelled

appointments, called in proscriptions, called for reminders for

appointments, handled new patients coming into the office, took

insurance information, data entry.

Jan 2004 August 2004 Mandees Rockaway, NJ

Sale Personal

Customer service, Designed displays, folding clothes, taking

inventory, handling shipments coming in, cashier, training new

personal.

EDUCATION

August 2008 September 2008 Barcareers.com Jacksonville, NC

Bar tending

Completed my training in mixing drinks, making drinks, what different

types of drinks are made of, how to sanitize properly, checking for fake ids.

April 2007 September 2007 Massage Academy of the Pocono

Stroudsburg, PA

Massage Therapy

Completed 600 hours of therapeutic Massage training consisting of basic

course studied, heavy concentration in Swedish massage technique. In addition

to that we had to complete 180 hours in the clinic with clients to farther our

training and to expand our skills.

June 9, 2007 to June 10, 2007 the Therapy Option, Inc.

Stroudsburg, PA

Business & ethics

Practice building seminar/ entrepreneurial training, came up with our business

and created everything for them from a business plan to what it would look like

and the menu of products and services that we would have there.

February 2005 June 2005 Florida College OF Natural Health Pompano, FL

Skin Care

Completed 300 hours of being trained in facial treatments, microdermabrasion,

enzyme and hydroxy acid, pre/post operative skin care, hair removal,

camouflage make up, mask therapy, and electricity. Extremely versed in

bacteriology, sterilization, sanitation, anatomy & physiology, nutrition and the

skin, and ethical business practice. Have been exposed to various modalities

such as Aryuveda, Aromatherapy, and Herbology.

September 2000 June 2004 Morris Knolls High School

Rockaway, NJ

High School

High School diploma.

REFERENCES

Susan Hahaj Medical Group receptionist 760-***-****

Chad Harris Military Personal 706-***-****

Michelle Harris Civilian Military Worker 706-***-****

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