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Customer Service Data Entry

Location:
Denver, CO, 80210
Posted:
October 11, 2010

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Resume:

Sandra Helriegel

*** * ******** ***

Littleton, Colorado 80120

303-***-****

abilfu@r.postjobfree.com

Work Experience

BSA Analyst – Compliance 720-***-****

*/**** - ******* ********* ****s of Colorado, Englewood, Colorado

Reviewing information from business legal documents & customer identification.

Making sure regulatory information is provided from all new customers. Report to

Management regulatory requirements which are not met, any compliance issues,

including maintenance of all data. Reviewing and monitor day-to-day Bank Secrecy

Act functions in a timely and accurately manner. A high level of confidentiality and

integrity is needed. Job requires strong analytical skills, excellent written and verbal

communications skills. All information is entered on Excel Spreadsheets &

monitoring, tracking, and following up to ensure all information is provided or any

maintenance is taken care of mostly by email correspondence.

Correspond with 42 branches

Accu-Loan & AccuDoc – Document Management Systems

Post Closer – Mortgage 720-***-****

4/2005 - 3/2006 Lenderlive Network, Denver, Colorado

• Review Loan documents

• Prepare for shipping

Audit including notes, Insurance, HUD, TIL, ACH, Application,

Deed, etc.

• Knowledge of FHA/VA mortgage loan documents

Deli Clerk (part-time)

3/2008 - 7/2008 Safeway, Englewood, Colorado

Customer Service provided at Deli Counter. Serving food in quantity they desired.

Assisting with location of items in the grocery store. Using ovens & fryers to prepare

food. On occasion, I assisted the Bakery Dept. with writing on cakes and cutting

bread as requested by customers. Cleaning was a big part of the job, keeping in

mind; Customers come first.

Items/Data Processing Operator

4/2001 - 3/2005 First National Bank - Arapahoe Branch, Centennial, CO

Process financial documents on a NCR Proof Machine encoding with transaction

codes, account numbers, and balancing meeting several deadlines throughout the

day. Printed daily reports, notices, statements, and generated documents on a

laser printer. Ordered office supplies, forms, and maintained all office equipment.

Ordered checks online, Reviewed Ofac report & attended Year End Seminar

updating parameters for banking processing though out the year. Created

documentation for job procedures and updated manuals.

Clearings Clerk & Media Coordinator III

3/1997 - 4/1999 First Data Corporation, Englewood, Colorado

Clearings Clerk - Key data onto spreadsheets using various software applications.

Ten-key, balancing, and prepare daily General Ledger transactions calculated from

my spreadsheets. Research of transactions with error messages that rejected off

the system. Media Coordinator III-Marketing information entered in systems to

process data from multi-media. Creating outbound reports and labels. -Packing,

shipping, & receiving packages. Labels made for shipping. Familiar with Fedex,

Airborne, UPS and other courier services.

Data Entry Operator

K-N Natural Gas Company

5/20/81 – 6/10/84

2nd & Union Lakewood CO

(303) 989 - 1740 Jeanne Kilmer - Manager

Enter & Verify various types of information including payroll.

Sr. Data Technician

5/1975 - 4/1981 Colorado National Bank, Denver, Colorado

Coordinate team of eight employees to process Visa/Mastercard payments

manually. Data Entry, enter information into computer system to process

payments, payroll, credit applications and other data.

Sales Clerk

9/11/1974 – 6/10/75 - Winchell’s Donuts, Denver, Colorado

Dick Pearson - Supervisor

1301 S Broadway

Served customers coffee and donuts and cashier. I made cake donuts & toppings.

Cleaning, preparing boxes, and serving customers.

Education

8/1972 - 6/1976 South High School Denver, Colorado

High School or equivalent

Majored in business classes. Such as typing, shorthand & transcription, record

keeping and bookkeeping.

Classes at American Institute of Banking – Bank Cards I & II, Human Relations,

Supervisor Skills, & BSA - Compliance

Skills

Skill Name Skill Level Last Used/Experience

Banking & Financial Expert Currently used/20 Yrs

Food Preparation Intermediate 1 year ago

Office Expert Currently used/30 Yrs

Retail - CSR Beginner 1 year ago/1

Shipping and Packaging Intermediate +4 years ago/1

Microsoft Word, Excel, Accudocs & Acculoans (Virtual -document

storage), Efficient 10-key, Efficient Data Entry skills, Access –

beginner, & postage machines.

Languages

English (Fluent - Full Knowledge)

References

Reference Name Phone Email

Maria Gallegos 720-***-**** abilfu@r.postjobfree.com

Lynn Wolff 303-***-**** abilfu@r.postjobfree.com



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