Customer Service Data Entry

Rachel L. Coburn

*** ***** ****** *** *** . Columbus, OH 43215 . 404-***-**** .

abild9@r.postjobfree.com

EDUCATION

Michael E. Moritz College of Law, The Ohio State University, Columbus, OH

Aug. 2009-Dec. 2009

Completed one semester as a 2012 Juris Doctor Candidate

Columbia University, Columbia College, New York, NY May 2009

Bachelor of Arts in Political Science, GPA: 3.64/4.0

Business Related Coursework: Principles of Economics, Introductory

Statistics, Applied Statistics, Leadership in Organization, and Logic of

Collective Choice

Lassiter High School, Marietta, GA May 2005

Graduated with Distinction

Scholastic Honors

Member of Columbia University's Dean's List (Fall 2006, Fall 2007, Spring

2009)

Recipient of Columbia College Dean's Scholarship (Fall 2006, Fall 2007,

Fall 2008)

Inducted into National Honors Society and Mu Alpha Theta (Fall 2003)

EXPERIENCE

Ergon Employment Solutions, Delaware, OH

Summer 2009

SITE SUPERVISOR/JOB COACH

Supervised five students with disabilities ages 16-19.

Provided support for students to obtain and maintain employment through

teaching valuable readiness skills that facilitated their transition to

community employment.

Compiled weekly reports for each student to track student's strengths and

weaknesses.

Partnered with each individual student to establish long-term goals and

monitored weekly progress.

Ensured that students' timesheets were accurately processed in a timely

manner.

Columbia University Science Libraries, New York, NY

January 2008-May 2009

LIBRARIAN'S ASSISTANT

Performed managerial duties including responsibilities such as opening and

closing library.

Managed customer service issues.

Performed data entry and organized resources, periodicals, and records as

necessary.

Kirkland & Ellis, LLP, New York, NY

Summer 2007

CASE ASSISTANT

Assisted in preparation and organization of attorneys' productions for

various cases.

Researched and compiled data for attorneys using Lexis-Nexis, West Law, and

Concordance.

Created settlement charts and execution logs using data entry.

Developed extensive knowledge in corporate, litigation, intellectual

property, and real estate law.

Analyzed, reviewed, and revised attorneys' documents that needed editing.

ACTIVITIES

Dispute Resolution Youth, Moritz College of Law, Columbus, OH Sept.2009-

Dec. 2009

ORGANIZATION MEMBER

Counsel elementary and middle school children how to use mediation,

negotiation, and general conflict management skills in order to teach

constructive ways to resolve conflicts.

Columbia Community Outreach, New York, NY

Spring 2006, 2007

VOLUNTEER

Committed to service projects throughout the New York area.

Columbia Varsity Swimming, New York, NY Sept. 2005-March 2007

TEAM MEMBER

Qualified for Ivy League Championship team and received varsity letter.

Marietta Marlins Swimming Club, Marietta, GA

Sept.1996-Sept. 2005

TEAM MEMBER

Named United States Swimming Athletic and Academic All-American.

ADDITIONAL SKILLS

Proficient with SAS Statistical Software

Working knowledge of Spanish.

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