Customer Service High School

Nathaniel D. Smice

**** **** ***

Monmouth, IA **309

Cell: 319-***-****

Email:******************@*******.***

QUALIFICATIONS:

• Able to learn new concepts quickly while working under pressure

• Motivated self starter

• Ability to multi-task and prioritize

• Effective communicator

• Team player

• Proficient in Office Applications, Adobe CS3, Web Design, Payroll, Manufacturing, Excel

• Multiple Call Volumes

EXPERIENCE:

Monmouth, IA

05/2003- Present SkyBlue Landscapes

Office Manager/laborer

•Assist incoming callers with customer service questions

•Set up appointments

•Resolved any customer complaints

•Customer Relations

•Store opening and closing duties

•Assisted in-store customers

•Balanced store cash for deposit

•Inventory stocking

EDUCATION:

May 2008 Midland Community High School High School Diploma Wyoming, Iowa

June 2009 Kirkwood Community College Certified Nursing Course Cedar Rapids, IA

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