Sales High School

Martin Anthony Ortiz

Phone : 818-***-****

Email: abil9u@r.postjobfree.com

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EDUCATION

John F. Kennedy High School

Granada Hills, CA

General Education

High School Diploma

WORK EXPERIENCE

Washington Mutual Bank / JPMorgan Chase Bank 04/17/06 - 07/27/2010

During my 4 years with Wamu/Chase I was able to advance each year

to another level and have gained vast knowledge within the banking

industry. The experience I have obtained through the various

training classes, provided to me at each level of advancement, has

enabled me to work under duress with a sense of urgency and

professionalism. I first began as a teller, posting transactions,

referring bank products and services along with updating customer

information through the Host and Visual Banker systems. I was then

offered a senior teller position in 2007 where my responsibilities

included Wire Transfers, ordering of Debit Cards, and Credit Card

Applications. In 2009 I was promoted again to Sales Servicing

Associate, whereby I supervised the sales floor area, along with

the opening of new accounts, while meeting aggressive sales goals,

resolving situations regarding unhappy customers, cold calling, the

cross selling of various banking products according to customer

needs. Keeping branch profits high while maintaining low losses

enabled me to consistently meet my goals and deadlines in order to

avoid monetary penalties to the branch I was resposible for.

City of San Fernando 02/01/03 - 06/01/06

Parks and Recreation's Division. Organized daily events for adults

and youth, games, activities, workshops, in charge of releasing

staff for breaks and lunch. Collaborated with co- workers on major

events such as concerts and carnivals for crowd control and

emergency services.

Pepsi Bottling Group 08/01/03 - 08/01/04

Merchandiser responsible for arriving at store locations to fill

Pepsi displays as well as other products. Knowledge of working

pallet jacks forklifts, doing work in an efficient and timely

manner.

COMPUTER/ OFFICE SKILLS

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Microsoft Office PowerPoint Notary Public

Microsoft Excel Fax Machine Email

Microsoft Access Copy Machine Internet

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