Human Resources Customer Service

Carol Porter

**** * ******** *** ***

Oklahoma City, Okla. 73112

Cell Number 405-***-****

I'm currently employed by Midland Mortgage as a Cashier in the

payment processing area of the Investment services Department. Started

with them on April 24, 2008 processing checks, wires and cash from payments

sent in from mortgagors and third party investors, including the balancing

of scripts and post totals to bundle sheets and then work up deposits.

Balancing all totals the next morning to Fiserv Mortgage Server, bundle

totals. I'm proud to say I haven't had any outages (errors, nor have I had

any out of balance sheets).

Before going to work for Midland Mortgage, I worked for Hertz

Financial Center where I worked in the Accounting Dept posting payments and

working data entry. I also enjoyed dealing with the managers and assistant

managers providing customer service with answers to their different

accounts when paying premiums on rental equipment. Before Hertz I worked

for American Fidelity Assurance Company as an Accounting Clerk 111 for

seven years and I also worked for United Insurance Company as an Accounting

Clerk for seven years, when I lost my job due to United Insurance Company

going out of business.

I feel that my fifteen years of office experience will be an asset to your

company. Now, I'm looking for another position in an office that doesn't

use Micro Management and a company that will provide excellent training

allowing a person to do the work once trained. I have been trained on

several different tasks and then never got to work on the tasks once

trained. This kind of management is very frustrating and we have a large

amount of turn around. I currently have the longest tenure in our dept

having only been with the company two and a half years.

I'm a very hard working ethical individual who is very conscientious and

have won years of special awards for my great attendance with different

companies. I hope you will consider me for the position you have open, and

hope to hear from you soon.

Sincerely,

Carol Porter

EDUCATION:

Roosevelt High School of Des Moines, Iowa-Graduated June 1969

Foster Estes VO Tech of Oklahoma City, OK-Received certificate in

Bookkeeping 1985

Francis Tuttle VO Tech of Oklahoma City, OK Received certificate in

Teller Training 1988

Charles Barnes Real Estate of Midwest City, OK Received certificate for

Home Inspector 2005

Canadian Valley Tech School of Yukon, OK-Received certificate in Medical

Terminology 2010

SKILLS:

Lotus 123-2.1, 3.1, and Release 5

Excel

Word Perfect 2005

Proficiency with PC Window Based Software and XP.

Proficiency in Microsoft Office Applications

10 Key skills by touch.

Typing 50 WAM

Date Entry in Alpha and Numeric.

EMPLOYMENT:

Midland Mortgage 4/24/2008 --Still employed

999 Grand Blvd.

Oklahoma City, OK 73112

Human Resources - 405-***-****

Started at $10.00 hourly and am presently making $10.56 an hour. My job

duties as Cashier are posting payments consisting of checks, wires, and

even cash. I balance spreadsheets and prepare deposits for the bank. We

use Mortgage Serve for hardware.

Hertz Financial Center 2/06/2006 to 3/12/2008

3817 NW Expressway

Oklahoma City, OK 73112

Human Resources- 405-***-****

Started at $10.00 hourly and ended with $11.50 an hour. My job duties as a

Vendor Master Control Clerk in the Accounting Department was to set up

vendors into Walkman software into IBM system and maintained a worksheet

for weekly and monthly reports. I also maintained branch authorized

signature logs, keeping them updated with branch changes of Managers and

Assistant Managers moves from one branch to another. I also posted

payments of

rental equipment to general ledgers, which took up most of the day.

American Fidelity Assurance Company 3/15/2000 to 1/3/2005

2000 Classen Blvd.

Oklahoma City, OK 73116

Human Resources-405-***-****

Started at $9.15 hourly and ended at $13.35 an hour. I left to go to

school for Home Inspection, my husband and I at that time, were going to

start our own business. My job as an Accounting Clerk 111 was to review

all check requisitions and voucher batches for data entry. I audited and

coded all check requisition vouchers. Posted all receivable and payable

transactions, including wires, and cash to general ledgers daily. At the

end of each month I reconciled several bank accounts and balanced cash

sheets. Each month I prepared reports using word perfect and excel

spreadsheets.

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