Customer Service Data Entry

Maleeda L. White

**** ******* ****

Richmond, Virginia 23231

Phone: 804-***-****

Email: abil80@r.postjobfree.com

OBJECTIVE:

Seeking for an Office Assistant position in a growth-oriented company where I can utilize my

administrative and analytical skills and acquire new abilities.

Summary of Qualifications:

Have positive customer service and communication skills. Self-motivated and highly skilled, communicate

well with all levels of management and fellow employees. More than 5 years of excellent customer service

experience and willing to learn new skills/trades. Able to relate well to the public, in person face to face

and on the telephone. I'm Diplomatic, tactful, creative, discreet, flexible, resourceful, dependable, well-

organized, friendly, mature and professional.

EDUCATION:

Virginia Randolph Community High Glen Allen, VA

High School Diploma

May 2002

OTHER SKILLS:

Office Administrative Training

Call Center / Telemarketing

Computer Skills

Data Entry / Clerical

Microsoft Office Professional

Windows 2000 Professional

Type 50 WPM

Office Procedures

Knowledge of Business and Oral Communications

WORK EXPERIENCE:

A fter Hours Men’s Warehouse R ichmond,

VA

P roduction Worker 09/2008 - 07/2009

Shipping & Receiving. Load & Unload t rucks on a daily basics. Labeling, inventory, use scan gun,

data entry, order-picking, stock. Prepared for weddings, business gala, proms, and special events.

A lteration, press machine, assembly line, packer. Receive shipment of material and compare i tems

against purchase orders to detect errors or omission. Packing for international shipment, created

shipping labels.

Charged Up Entertainment R ichmond,

VA

Customer Services / Finance & Budgeting 04/2007 - 09/2008

F inancing and budgeting, manage expense account t racking and reporting. Event advertising

p romotional material, publicity and special events. Coordinate and manages scheduling, including

t ravel arrangements,

conference registrations, speaking engagements, create spreadsheets, inbound & outbound phone

calls, balance and priorit ize multiple request, etc. Proficient in typing and good at spelling,

p unctuation, grammar, and oral communication. Researched inspective, consumer markets, direct

mail list, update media list, organize data files.

C ity of Richmond Parks & Recreation Community Facilities

R ichmond, VA

Counselor In Training (C.I.T.) 05/2005 - 10/2006

Supervised youth ages 6-12 in administration of the Great Summer Escape. Provided inst ructions

and guidance in therapeutic recreation activities. Coordinate and implemented social, cultural

enrichment, environmental and leisure programs. Developed memos, f l iers for field t r ips and other

activities using

M icrosoft Office. Greeted and interacted with parents, visitors and participants on a daily basis.

Popeye’s Chicken Restaurant R ichmond,

VA

Cashier & Prep 10/2004 - 04/2005

Daily interaction with customers and delivering quality, prompt and courteous service. Receive and

screen calls/directing caller to the appropriate staff member or manager. Handling multiple cash

t ransactions. Maintenance of stock and inventory of supplies. Ensured that adequate amount of cash

was maintained at my register. Oversaw cash functions and customer orders.

Henrico Mental Health (Prevention Department) Richmond, VA

Prevention Technician 08/2003 - 06/2004

Supervised youth in the Connect Program. Work Collaboratively with other agencies, civic groups, and

private organizations. Assisted with organizing and coordinating intervention and social programs. Vice

President of Youth Advisory Council. Effectively developed newsletters, memos, and correspondence.

Antioch Child Daycare Center Richmond, VA

Child Care Assistant 07/2001 - 08/2003

Supervised youth involved in programs sponsored by Antioch Child Care facility. Implemented daily

activities and enrichment programs. Report delinquent behavior to the appropriate supervisor. Assist with

program evaluation and documentation of curriculums. Provided a safe, structured, nurturing environment

for youth. Chaperone youth on field trips and community activities.

COMMUNITY OUTREACH & VOLUNTEER SERVICES:

EXTENSIVE WORK WITH IMPACT ON PEOPLE COMMUNITY & CIVIC ORGANIZATION.

ATTEND VARIOUS WORKSHOPS ON SELF EMPOWERMENT, LEADERSHIP SKILLS, CAREER

DEVELOPMENT.

ASSISTED J. SARGEANT REYNOLDS COMMUNITY COLLEGE DTC STUDENT GOVERNMENT

ASSOCIATION (SGA) OFFICE IN VARIOUS EVENTS.

SPOKES PERSON FOR YOUTH MATTERS PREVENTION ACTION COMMITTEE 106.5 RADIO

STATION (SOLUTIONS) PREVENTION PROGRAM.

SUPERVISED AND MONITORED YOUTH IN THE FOCUS YOUTH PEER PROGRAM.

AIDED PREVENTION PROGRAMS ON STOP THE VIOLENCE ACTIVITIES.

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