Customer Service Human Resource
Resume:
Daisy L Kenney
Athens, Georgia 30606
********@***.*** #8564
I am currently seeking a position in Administration allowing me to utilize
my skills and enhance my knowledge in a work setting where cross functional
collaborating, proactive participation and idea generation is encouraged.
Industry Focus: Administration Job Title: Mailroom
Clerk
Experience: 20-25 years Looking For:
Permanent, Full Time
Visa Status: U. S. Citizen Salary:
Negotiable
Education Level: Bachelor of Business Administration
EXPERIENCE:
Oconee State Bank (Watkinsville, Georgia) January 2007-April 2010
Mortgage Loan Processor
Managed office for three (3) loan originators. Responsibilities included
were to effectively process mortgage loan applications from originator to
ultimate investor and work with little or no supervision. Entered data
accurately for underwriting for VA, FHA, and USDA loan. Prepared loan
package for closing attorney and reconciled checkbook and completed monthly
loan closing report for department. Funded loan upon receipt of voucher
from investor.
Oconee State Bank (Watkinsville, Georgia) December 2005-December 2006
Proof Operator
Processed incoming checks with accuracy on a daily basis. Balanced data
entry of checks daily
and sent out processed work to FEDS.
Lanier Gardens (Athens, Georgia) November 1999-present
Assist residents with activities of daily living, communicate effectively
with customer/patient needs; building productive customer relationships,
providing extraordinary customer service,
Input data as instructed.
General Motors Acceptance Corporation (Atlanta, Georgia) August 1984 -
April 2005
Responsible for day to day of maintaining a 25,000 database of customer
accounts in a Call Center. Effectively set up customer accounts for
extension, rebills, renewals, typed memos,
Correspondence, completed special projects and provided extraordinary
customer service.
SKILLS
Microsoft Word (Advanced 20-25 years)
Excel (Advanced 20-25 years)
PowerPoint (Advanced 20-25- years)
Outlook (Advanced 20-25 years
Scanner (Advanced 20-25 years)
Copier (Advanced 20-25 years)
Switchboard (Advanced 20-25 years)
EDUCATION:
Master Degree - Presently pursuing
Bachelor Degree - Strayer University (Alexandria, VA) June 2008
Major: Business (3.43 Overall GPA
Minor: Human Resource
AWARDS
Dean's List 2000
Certificate of Achievement - Secretarial I Workshop
Mortgage Loan Processing
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