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Customer Service Data Entry

Location:
Wichita, KS, 67215
Posted:
October 21, 2010

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Resume:

VALERIE J. GAYER

Cell# 316-***-**** Home# 316-***-**** – email – abil73@r.postjobfree.com

**** * **** **** **., Wichita, KS 67215

ADMINISTRATIVE, CLERICAL, RECEIVABLE, PAYABLE AND DATA ENTRY SPECIALIST

KEY QUALIFICATIONS:

Experienced data entry

Demonstrated phone skills – multi-line

Computer skills – MS Office and multiple Data Bases

Experienced software Programs – ADP, Oracle, Global, AS400 and ITI

Proven account payable/account receivable experience

Exceptional organizational, prioritizing and multi-tasking skills

Exceptional communication skills, verbal and written

EMPLOYMENT HISTORY:

Scholfield Auto Plaza – Wichita, Kansas

Account Receivables – 02/09 - Present

• Daily deposit entry for 3 separate companies

• Collecting on past due warranty repair orders

• Enter all new vehicle invoices into the ADP System

• Daily data entry and updating of multiple excel spreadsheet formats

• Monthly statement mailings

• Tracking daily repair service orders and payment

• Personal customer service representative/tracking of available loaner vehicles

• Credit/Debit Journal entries for Electronic Fund Transfers and Bank Funding

Warrenton Police Department – City of Warrenton, Missouri

Records Clerk – 03/07 – 11/08

• Maintain record keeping in a confidential and prioritized process

• Clerical duties include data entry, multi-line phone system, processing confidential

evidence material and maintaining an extensive data base

• Proof reading reports for submission for legal process

• Assisting with background checks for FBI, Navy, Air force and other government

institutions

• Front office lead for citizen reporting

• Process Arrest Files and reports for detective unit

Angelica Textile Services – Holly Hill, Florida

Account Payables/Account Receivables – 10/99 – 12/06

• Initiated corporate payment processing procedures

• Clerical duties included data entry, multi-line phone system and maintaining an extensive

data base

• Assisted Office Manager with Human Resources and various reports

• Collection of debt from existing customers – 5 years

• Processed reports for management approval for account suspensions

• Process invoices for product orders

Midland Credit Management – Hutchinson, Kansas

Skip Trace Supervisor/Collector – 08/95 – 04/99

• Supervised and trained 15-20 Associates on the legalities of skiptracing and collection of

unpaid debts

• Responsible for processing reports for management upon discovery of information to

assist in collecting unpaid debts

• Responsible for investigative work for “in house” legal department to further pursue

litigation of unpaid debts

• Debt collection on 3rd party account – 2 years

EDUCATION:

• Canton-Galva High School – Canton, Kansas

Graduate

PROFESSIONAL CERTIFICATION:

• Excellence in Customer Service

Cooper Management Training and Consulting, Inc.

• Excel: Level I

Cooper Management Training and Consulting, Inc.

• Excel: Level II

Cooper Management Training and Consulting, Inc.

• Advanced Excel

Cooper Management Training and Consulting, Inc.

• Prioritizing Projects, Paperwork, and other Piles

Cooper Management Training and Consulting, Inc.

• Global Records Administrator Training – Certificate of Achievement

Global Software Corporation

• Investigating Domestic Violence Crime – 3 Credit Hours

Columbia Police Department, Training Division

• Criminal History Documentation & Records – 2 Credit Hours

Missouri Police Chiefs Association

• Secretary of State Records – 2 Credit Hours

Missouri Police Chiefs Association/State of Missouri

• Notary Certification

**References provided upon request**



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