Sales Manager
Resume:
Cassey Reese
Broken Arrow, OK 74014
Phone [402] 490-8719
********@***.***
SUMMARY OF QUALIFICATIONS
o Performance driven, self-starter with over eight years experience in
sales, customer relations, office responsibilities, marketing
strategies, campaign management, and market analysis.
o Proven success in developing and carrying out details of company
meetings and events.
o Detail orientated worker able to multitask and adapt quickly to new
responsibilities.
o Strong relationship-building, communication, planning, and
organizational skills.
o Qualified in the coordination of all business events and functions
including invitations, travel, hotel, transportation, printed
materials, agendas, and event hosting duties.
o Experienced in managing general office responsibilities including
schedule/calendar management, composing and editing documents and
presentations, filing, faxing, photocopying, binding, scanning, phone
coverage, and distributing mail and packages.
PROFESSIONAL EXPERIENCE
04/2010 to Current Global Financial Aid Services
Tulsa, OK
File Review Specialist
o Perform file review on new and continuing college student financial
aid documents in order to ensure that disbursement of Title IV funds
are made in compliance with current financial aid regulations and
institutional policies.
o Maintain a Quality Control score of 98% and complete an average of 5
files per hour, which is above company average.
o Knowledgeable on current federal laws and regulations regarding
student loans, grants, scholarships, and other available educational
funding.
o Effectively manage my time while paying close attention to details and
performing a variety of mathematical computations in order to verify
proper awarding of funds.
07/2007 to 02/2010 OFFWIRE Omaha, NE
Marketing Manager/Coordinator
o Responsible for coordinating all the marketing functions and events of
the business.
o Established the marketing budget and proposed annual marketing plan
for the company.
o Developed marketing plans and tracked the success and ROI of those
activities.
o Implemented direct and online marketing campaigns and continue to
track response rates; growing base contact list by over 30% and
improving click-through rate by more than 40%.
o Plan and oversee the creation, development, and printing of the
marketing materials and collateral to be used in promoting the brand
and identity of our company.
o Orchestrate logistics, strategy, and planning of national events for
sales division leading annual industry trade shows; resulting in more
than 50 sales leads per show.
o Coordinate all company print needs both domestically and
internationally; including printing of all collateral, product
inserts, promotional materials and displays.
04/2005 to 6/2007 US Cellular Omaha,
NE
Sales Manager
o Oversaw sales team and business functions of three retail stores in
Omaha, NE.
o Hired, trained, and coached new sales team members on procedures and
selling strategies.
o Interacted with customers on sales floor to ensure their satisfaction.
Handled escalated interactions between customers and sales team
members.
o Developed marketing activities in order to drive foot traffic into
store locations.
o Attained company, team, and personal sales and customer satisfaction
goals.
o Coached and mentored associates resulting in a more customer focused
culture that was both productive and satisfying for staff to work in.
05/2003 to 04/2005 Radio Shack Omaha,
NE
Store Manager [05/2004 to 04/2005] Assistant Store
Manager [05/2003 to 05/2004]
o Responsible for all aspects of retail store management including
inventory control, producing sales, processing of returns, hiring and
training of new staff, goal setting, filing daily and monthly
paperwork, and handling customer service issues as they arose.
o Educated and assisted customers in making purchases by assessing needs
and recommending solutions to best satisfy each customer's needs.
o Developed a successful sales team resulting in a larger repeat
customer base; increased cell phone sales at my stores each month from
my date of hire.
10/2001 to 05/2003 Riley's Pub Wayne,
NE
Bar Supervisor
o Trained, coached and assisted new employees.
o Responsible for performing monthly supply and beverage inventories.
o Interacted with customers to build rapport and ensured a comfortable
environment.
o Developed ads and other marketing items for Riley's, as well as the
adjoining Santa Fe Grille restaurant to drive business and promote
special events.
o Involved in the planning and coordinating of events for the Convention
Center.
EDUCATION
o Wayne State College Wayne, NE
Bachelor of Science in Business Administration; Graduated with Honors
- Marketing Concentration
o Leadership and Coaching Seminars and Trainings
COMPUTER SKILLS
o Microsoft Office Suite Proficient
o Exact Target Email Campaign Software
o Voice Shot Voice/Text Messaging Software
o Survey Creation Software
o E-Commerce Website
o Crystal 10 Report Building Software
o Social Networking as related to brand Marketing (Twitter, Facebook,
LinkedIn, blog)
o Customer Management and Inventory Management Databases
o Cellular Technology & Application
Contact this candidate