Milton Clark

***** **** ** *

Auburn, WA *****

Phone: Hm 253-***-**** Cell 253-***-****

E-mail: abil5t@r.postjobfree.com

Objectives:

To obtain a position that will utilize my management skills and allow me to

potentially grow within the company.

Experience:

Manager - Present - Ambassador College Bookstore - Seattle, Wa

Duties are define strategy for and develop, execute, and manage

comprehensive sales and merchandising plan design to penetrate and grow

targeted college student market. Communicate with students, school

management, and Ambassador Headquarters to coordinate overall effort in

accordance with corporate goals. Play integral role in product activities.

Manage and prepare labor budget from month to month. Create plans to make

the process of book buying easier for students. Work with school management

on an ongoing basis to enhance areas of the book buying and issuing

process. Cut back labor costs by creating a more streamline training and

sales tracking. Provide outstanding customer service to students and school

personnel.

Store Manager - 2006-2010 GameStop - Kent, WA

Store Manager - 2001-2006 Game Crazy, Auburn WA

. My primary duty is to manage a team of at least 2 equivalent employees

(and up to as many as 20 employees during peak periods). I also

exercise substantial discretion and judgment in order to achieve store

sales and profitability goals, maintain daily operations and assure

customer loyalty and satisfaction. As the leader and sales coach, I

am responsible for staffing, training and supervising the team members

in compliance with company policies, and am accountable for sales

profitability, customer satisfaction and inventory control. I am the

primary decision maker with respect to the hiring and firing of Store

Associates and my recommendations are given substantial weight in the

hiring, promotion, and firing of Assistant Managers. My duties also

included cash handling in regards to making cash deposits and

balancing the cash registers.

Computer Output to Microfilm Oper/Com Operator - 1998-2000 - Anacomp

Magnetics

. My primary duty was data entry and computer assisted retrieval imaging

systems customized with applications for Laser Printing, Microfilm

source documents, CD Burning or Magnetic Media using 4mm, 8mm, 3480

and 3490 cartridge tapes. My duties also included maintaining and

monitoring the AS/400 along with CASS purging and certification. Cold

Storage and Media Retention and Rotation.

Education:

High School Diploma - 1988

US Army - 1988-1996 (Desert Shield/Desert Storm Veteran)

Telecommunications Certified (1989)

Accomplishments/Awards:

Certificate of Recognition - #1 Store in the District - 2nd Qtr 2003 (Game

Crazy)

Certificate of Recognition - Highest I.P.T. (Items Per Trans) in the

District - 2004 (GameCrazy)

Certificate of Recognition - Highest Used (Sales) Percent in the District -

2004 (Game Crazy)

Recognition - #1 Store in the District - 3rd & 4th Qtr 2006 & 2007

(GameStop)

Top Performer - 4th Overall in the Region for Customer Experience - 1st &

2nd Qtr 2009 (GameStop)

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