Christina K. Bartlett

***-** ********* *** **** . Imperial, PA 15126 .

abiksa@r.postjobfree.com . 412-***-****

Summary of Qualifications

. Experienced in developing effective professional relationships with a

diverse workforce.

. Effective time management, organizational and customer service skills.

. Expert with MSWord, Excel, PowerPoint, Outlook, Access, Paint Shop

Pro, and Adobe Acrobat.

. Dedicated team player, excellent ability to complete tasks on time and

work independently.

Professional Experience

Logistics Coordinator Oct. 2010-

Present

Clearwater Homes, LLC Evans City,

PA

. Establish a transportation department.

. Maintain compliance with DOT and FMCSA.

. Obtain oversize permits.

. Coordinate routes and drivers.

Logistics Coordinator June 2010-

Oct. 2010

Eagle One Oilfield Transportation

Washington, PA

. Attend gas and oilfield auctions to gain transportation business from

prospective customers.

. Coordinate job fairs to attract CDL drivers.

. Travel to various locations to observe the company operations.

. Compile analytical reports for vehicle utilization, driver on-boarding

and accounting procedures.

. Open the lines of communication between eight Eagle One Oilfield

Transportation districts and the corporate office located in Fort

Smith, AR.

. Obtained additional customers/ business.

. Met with and persuaded a customer to resolve past due invoices

totaling $32,500.

Logistics Coordinator Jan. 2008-May

2010

International Steel Services-American Iron Oxide

Pittsburgh, PA

. Domestic travel to 3PL warehouse for equipment inspection.

. Design and create equipment tags.

. Manage the corporate AT&T mobile account.

. Liaison for DHL, FEDEX, & UPS shipping.

. Compile monthly project status report for reputable Chinese customer.

. Collaborate with the purchasing department and customers with domestic

LTL and FTL shipments.

. Negotiate LTL and FTL rates with various trucking companies.

. Coordinate a monthly average of 2,200 metric tons of iron oxide

shipments from three US plants to ocean carriers and customer's

assigned freight forwarders.

. Responsible for all activities related to monitoring and

administrating the logistics process, by verifying the correct order

emission, daily monitoring of shipping orders preparation, and invoice

within lead-times.

. Troubleshoot shipping operations and overseas agents/offices shipment

inquiry.

. Review, edit and assure shipping documents are in accordance with US

Export Administration Regulations and with each country's laws and

regulations.

. 100% compliance with the Automated Export System (AES).

. Monitor/review/dispute charges incurred from steam ship lines in

accordance with individual contracts.

. Discovered $38,000 IFS credit due to company from steamship line.

. Implement lean processes with internal documentation.

Customer Service Representative April

2007-Dec.2007

Federal Express Corporation Pittsburgh,

PA

. Domestic call quality winner September 2007.

. Provided excellent customer service to a diverse FedEx customer base

via call center.

. Proactively and creatively identified and solved customer problems and

needs via phone communication.

. Collaborated with specialists, Product, Trace, Claims and Customer

Advocate teams.

. Participated in special project to improve FedEx ground and express

scheduled pickups to improve efficiency.

Pick Up & Delivery Courier Nov. 2003 -

Oct. 2006

Federal Express Corporation Pittsburgh,

PA

. Completed daily delivery and pick-up goal of 98% of all FedEx routes

assigned.

. Implemented FedEx and Department of Transportation safety regulations

with 100%.

. Provided outstanding face to face customer service.

. Trained new couriers.

Intern June 2003-

July 2003

Allegheny County Bureau of Police

Pittsburgh, PA

. Participated in homicide investigations including witness to victim

autopsies and crime scene investigation.

. Participated in the interview and interrogation of crime victims and

suspects.

. Participated in the Allegheny County Police Academy physical and

classroom training.

. Participated in fire investigations alongside the Fire Marshall's

office/created detailed crime scene drawing.

. Participated in foot patrol and cadaver dog training at the Pittsburgh

International Airport Patrol office.

. Participated in SWAT Team training.

Administrative Assistant Nov.

1999 - Nov. 2001

Eaton Corporation/Cutler-Hammer

Pittsburgh, PA

. Assisted the Manager of Switchgear Components Division.

. Provided computer software training.

. Scheduled meetings and travel arrangements.

. Prepared PowerPoint presentations and Excel Spreadsheets.

. Prepared travel expense reports.

. Acted as department Fire Captain.

. Maintained department employee vacation and sick leave.

Administrative Assistant Oct.

1997 - Aug. 1999

Mastech Corporation Oakdale, PA

. Assisted recruiters in the Global Recruiting Division.

. Processed documentation for H1B visas.

. Maintained Lotus Notes database and hard copy filing system of all

applicants according to skill.

. Daily contact with foreign candidates and vendors; company legal

department and the I.N.S. by phone, email and fax.

. Interviewed candidates to assess English skills.

. Made travel arrangements.

. Scheduled candidates' Human Resource orientation.

Education

Certification - IATA/ICAO, IMDG & US DOT 49 CFR 2009

Global Transport Training Services USA, Ltd.

New York, NY

Bachelor of Science Degree - Business Management 2007

University of Phoenix Pittsburgh,

PA

Associate Degree - Criminal Justice 2004

Community College of Beaver County Monaca,

PA

Certification - Microcomputer Programs/Software Applications

1990

Computer Tech Fairmont, WV

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