Heather Ann Solliday

abiks9@r.postjobfree.com

**** **** ****

Orefield, PA 18069

610-***-****

Employment History

Regional Supply Chain Specialist, IKEA Distribution Services Inc., February

Conshohocken, Pennsylvania 2009

Designate supplier-to-distribution center logistics structure by - Present

analyzing SKU forecast figures, sales history, and proximity to stores

Streamline communication to retail partners by highlighting long term

shortages, limited supply, and overstocks through the use of the "North

America Supply Report" and the "Red, Yellow, Green Report"

Monitor and alert partners to sales versus forecast deviations in an

effort to proactively align the entire supply chain

Establish and develop new informational reporting used to more

efficiently monitor supplier performance for key product areas and high

selling SKUs

Secure a SKU Direct Delivery share of 27.2 percent by working together

with purchasing partners in monitoring store on-hand, pipeline, and

lead time figures

Organize and successfully supply seasonal merchandizing events and

holiday campaigns through the use of integrated communication and a

push distribution strategy

Coordinate and oversee donation requests by securing stock without

compromise to availability, acquiring best transportation routes, and

achieving optimal fill rate

Direct and perform first-in-first-out approach to distribute products

to store in an effort to support perpetual changing legislation, such

as Title 20 and CPSIA in the state of California

Identify product quality concerns and proactively counter potential

impacts to availability by investigating, updating DSP, and working

together with the supplier to secure additional stock

Support launch in new range of SKUs through proactive monitoring and

tracking, resulting in an availability achievement of 15.3 percent

above goal

Train new hires in informational reporting, system use and

comprehension, supplier to distribution center protocols, and

partnership relations

Team Leader- Customer Distribution Order Services, IKEA Distribution July 2008

Services Inc., Conshohocken, Pennsylvania - February

Augmented Customer Distribution dispatch performance of 100 percent to 2009

goal by identifying and resolving inefficiencies, such as lead time

discrepancies or difficulties obtaining optimal fill rate

Reorganized and executed one centralized source for Customer

Distribution inquiries and generated uniform working routines for all

North America

Created and implemented Store Satisfaction Survey used to evaluate

performance of the Customer Distribution Order Services team

Managed the store volume order process by securing stock in a timely

and efficient manner without compromising stock needed for the normal

business flow

Responded to store inquiries regarding the customer distribution

ordering process

Administered customer order alterations or cancellations

Relevant Experience

New Talent Program Participant, IKEA of Sweden, lmhult, Sweden November

One out of five North American individuals selected in a global supply 2008 - June

chain leadership program, specializing in purchasing and logistics 2009

Modeled and enacted various management styles and approaches to

difficult situations utilizing tools such as techniques in "Coaching"

and "Situational Leadership"

Acquired a deeper understanding of the supplier selection process,

evaluation, and requirements necessary to meet performance

specifications

Obtained business related knowledge to marketing and merchandising

approaches, such as sales space capacity and flexible space

2008 Penn State Business Case Competition Participant, The Boeing February

Company and The Pennsylvania State University, State College, - March

Pennsylvania 2008

Improved airplane supply and production through application of supply

chain knowledge with a focus on lean manufacturing, as outlined within

the business case simulation provided by The Boeing Company

Administered systematic, corrective actions throughout the case, which

resulted in a reduction of bottlenecks across the supply chain and a

savings of approximately $5.2 million

Acquired team building skills and learned to collaborate effectively

and efficiently to produce a presentation that was highly valued by its

viewers

Presented results to 10-20 individuals, including executives from The

Boeing Company

Education

The Pennsylvania State University, University Park, Pennsylvania May 2008

Smeal College of Business

Bachelor of Science in Supply Chain and Information Systems

Major GPA: 3.04

Skills

Technology

Acquired extensive knowledge of Microsoft Office Suite, current with

Office 2007, with an emphasis on Microsoft Excel

Obtained comprehensive understanding in Networks and Capacity Planning

[NCP] (SCM-JDA), Delivery and Supply Planning [DSP] (SCM-JDA), OMS [Order

Management System]

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