Maranda Ross, M.A.

*** ********* ****. *

#****

Slidell, LA 70461

214-***-****

abiks7@r.postjobfree.com

Education:

****-**** ******** ** ** Psychology

Southern Arkansas University

Magnolia, AR

Focus Area: Scientific study of psychology and its practices.

1999-2000 Received MA in Industrial/Organizational Psychology

Louisiana Tech University

Ruston, LA

Focus Areas: Human Resource management and applying psychological

principals to the working environment.

Employment:

8/01-2/08 Time Warner Cable, Comcast, AT&T Broadband

Recruiting Specialist 10/06-2/08

. Handle all of company recruiting functions.

. Pre-screening applicants.

. New hire orientation, processing paper work such as I-9's

and benefit information, background checks, making job

offers.

. Updating applicant-tracking system.

Customer Service Representative 8/01-10/06

. 100% Receive inbound calls, regarding cable repair,

billing, sales, and up selling of our products.

. Other duties assigned by management.

5/01-8/01 Lord N Taylor, Mayes Corporation

Sales Associate

. 100% spent assisting customers with selling in clothing

department

. Other duties assigned by department manger.

11/00-4/01 Prestigious Business Services

Administrative Assistant (contractor)

. 75% of time spent doing administrative work for the

subordinates of the order administration department.

. 25% of time spent mailing customer invoices and order

acknowledgement forms.

9/00-11/00 Hazel Staffing, Inc.

Application Processor for Honda Finance (Contractor)

. 80% of time spent entering customer's biographical data

into company's system.

. 20% verifying degrees, employment, and salary information

. Light admin work.

Skills:

. Excellent customer service, organizational, and computer skills.

. Microsoft Office outlook, word, excels.

. Excellent written and verbal communication skills.

. Kronos time tracking system.

. Brass Ring applicant tracking system.

. Experience working in individuals with mental disabilities.

. Reader for the blind.

. Cash handling and cash register experience.

. Test administration.

. Substitute Teaching.

Salary Requirements: 45k+ negotiable

References Available upon Request

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