Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Greenwell Springs, LA, 70739
Posted:
October 26, 2010

Contact this candidate

Resume:

Cynthia Johnson abikrk@r.postjobfree.com 225-***-****

Page 1 of 3

Cynthia Johnson

**** ********* **. *******, ** 70739 abikrk@r.postjobfree.com 225-***-****

Customer Service/Management Professional

Areas of Expertise:

• • •

Inventory Management Hotel Management Business Management

• • •

Data entry Purchasing Scheduling

• • •

Shipping & Receiving RMA’s Customer Service

• • •

Internal Auditing Invoice reconciliation Distribution

• • •

Microsoft Office Windows Merchandising

Experience

Accounts Receivable, Hardware Specialties, Inc. Anchorage, AK 02/2010 to 10/2010

• Accounts Receivable for a hardware company. I also assisted in customer sales and

inventory receiving, pricing and displaying.

Inventory Manager, Southern Cross Wireless Communications Baton Rouge, LA 12/2004 to 03/2010

• Solely responsible for all ordering, pricing and distributing of inventory for a 10 store cellular

company; merchandising and monthly audits of all stores, correcting inventory counts and

auditing bank deposits; Returning and assuring credit for damaged/returned inventory (RMA).

Reconciling inventory invoices for payment. Answering phones and assisting customers with

problems and sales.

Office Manager, Coursey Animal Hospital Baton Rouge, LA 07/04 to 10/04

• Clerical duties including but not limited to Customer Check In, Check out, scheduling

appointments, 3-line phone system, quoting exams and surgeries, inventory and ordering of

medical supplies and food. I assisted the Dr. in exams, surgeries and dentals. Cleaning of

kennels, clinic and proper cleaning and sterilization of surgical instruments.

Manager/Fitness Instructor, Curves Oklahoma City, OK 12/2003 to 04/2004

• Provided fitness instruction to women, answered phones, set appointments, sales, scheduling,

and marketing.

Receptionist, Rain & Hail, LLC. Great Falls, MT 07/2002 to 10/2003

• Started as a temporary employee as data entry. Hired permanently as Receptionist. Duties

included handling multi-line phone system, greeting customers, filing, mail room duties,

underwriting, preparing books for underwriting and adjusting classes, copying files, preparing

reports and any other tasks assigned.

Cynthia Johnson abikrk@r.postjobfree.com 225-***-****

Page 2 of 3

Manicurist, Self Employed Great Falls, MT and Tampa, FL 10/1995 to 05/2002.

• Provided various nail services to clients in a home salon atmosphere that included manicures,

pedicures, acrylic, gel, fiberglass and silk nails, and nail art. Managed books and inventory

Floral Designer, Various Positions Great Falls, MT; Tampa, FL; Las Vegas, NV 1986 to 2000

• Provided quality floral designs for a variety of situations including, but not limited to weddings,

funerals, and everyday design. Duties also included assisting customers, taking orders,

purchasing inventory, processing inventory and delivery and setup of designs.

General Manager, Fairfield Inn by Marriot (Tharaldson Enterprises) Billings, MT 12/1992 to 12/1994

• Hired as a part-time front desk asst, promoted within 3 weeks to full time front desk. 6 months

later promoted to front desk manager and within a year to General Manager. Duties included,

but were not limited to, arrival and departure of guests, set up and ordering for continental

breakfast, inventory of hotel supplies, hiring, dismissal, and training of employees, marketing,

payroll, accounts payable, auditing, dealing with guests concerns and complaints, general

maintenance, completion of daily laundry, inspection of guest’s rooms and other tasks that could

arise at any given time.

Education

• Dahl’s College of Beauty, Great Falls, MT Licensed Manicurist Graduated 1995

• Clark Co. Community College, North Las Vegas, NV Floral Design Graduated 1986

• Tulsa Co. Vo-Tech, Tulsa, OK, Medical Office Assistant Graduated 1982

• Will Rogers High School, Tulsa Ok, Diploma Graduated 1982

References

• John Shafer Baton Rouge, LA 225-***-****

• Pam Johnson Baton Rouge, LA 225-***-****

• Sally Collins Pell City, AL 205-***-****



Contact this candidate