Todd Senior

**** ********* *****

Louisiville, Ky 40272

502-***-****

abikqw@r.postjobfree.com

SUMMARY

I am an IT Professional with five years of hands-on Network

Administration experience. I have completed a variety of IT coursework in

order to stay current of new technologies and further my career in

Information Technology. I am local to the area and immediately available.

CERTIFICATIONS

Network +

A+

TRAINING

Security +

MCDST

MCSE (2000)

SKILLS

Windows NT/2000pro/XP/Windows Vista, VPC, Sharepoint, Active Directory,

Terminal Server, Exchange Server, Cisco switches, Routers, Firewalls, Hubs,

NAT, UPS, Shared Storage, 3Com, SMC, VPN, Altiris, Ghost, Wireless,

Linksys, McAfee, Admin Tools, NEC, Amanda, TapIT, Microsoft Office Suite,

Motherboards, RAM, Peripherals, Cabling, PC Multicasting.

EXPERIENCE

Johnson Controls Interiors Manufacturing

Louisville, Kentucky

Mold Press Operator

08/16 to Present

( Operated machine press to mold plastic parts for various automotive

customers.

National Processing Company

Louisville, Kentucky

Technical Support Representative

11/09 to 3/10

> One call resolution for all hardware, software, dial communication

errors.

> Provided technical support for Hypercom (T4205, T4210, T4220) and

Tranz/Zon credit card terminals.

> Printer support provided for VeriFone 250 stand alone devices.

> Worked with custom applications in several industries (lodging, retail,

restaurants, and many health care businesses.

> Documented all calls in proprietary software.

> Provided excellent customer service for businesses throughout the United

States.

New Horizons Computer Learning

Louisville, Kentucky

Systems Administrator / Facilities Manager

7/05 to 11/08

> Utilized Imaging software for creating classes and asset management

(Altiris). This included software for numerous Microsoft, Comptia, Cisco

technical training, and every software product commercially available

from 2005.

> Provided IT security throughout the site.

> Maintained and administered company network (3com, Cisco, SMC, VPN).

Switches (Catalyst 1600 Series), routers, firewalls, hubs, servers, UPS,

shared storage.

> Repaired and maintained all IT equipment including hardware/software

rebuilds (NIC, motherboards, processors, RAM, etc).

> Administered all network and stand alone printers.

> Worked with various admin tools (Cable tester, Fox and Hound, Power

supply tester etc).

> Created Ethernet cables (Straight thru and Crossover).

> Resolved trouble tickets through company's sharepoint site.

> Built and administered the company's Prometric testing center network.

> Created new accounts, password resets, Organizational Units, for

employees and classes in Active Directory.

> Administered phone systems (Amanda, NEC Electra Elite, TapIT

software/server).

> Installed and administered all back up power UPS for IT equipment

including the company phone system.

> Created all custom classes for Nations Largest companies. Software

imaging and setup for many Fortune 100 and 500 companies.

Style Tile

Louisville, Kentucky

Installer

1/99 to 2/05

> Installed ceramic tile for commercial and residential customers.

EDUCATION

Jefferson Community College

Louisville, Kentucky

Coursework towards Associates in Information Technology Network

Administration

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