Customer Service Sales

Brook A. Byrd

[pic]

**** *. ******* **. ***** Falls, SD 57106 605-***-****

**********@*****.***[pic]

Objective: Seeking an opportunity to work as an account manager that

demonstrates excellent customer service, outstanding sales

experience, and an opportunity for career growth.

Professional Profile: Results-oriented sales professional experienced

working in fast-paced environments and exposure to superior

customer service. Desire work demanding strong

organizational, technical, and interpersonal skills. Highly

trustworthy, ethical, and very confident in interactions

with individuals at all levels. Detail-oriented and

resourceful in completing projects; able to multi-task

effectively.

Education:

Dakota Wesleyan University, Mitchell, SD

Graduated,

May 2010

Bachelor of Arts

Major: Business Administration, Emphasis in Marketing

Minor: Communications

GPA: 3.5/4.0 (Overall)

Experience:

Sales Associate

June 2010-Present

Macy's, Sioux Falls, SD

. Provide high quality customer service in everyday

activities

. Sell merchandise to customers

. Create customer to business relationships

. Process and checkout customers at computers

Bartender

Spring 2009-Present

Moonlight Bar and Lounge, Mitchell, SD

. Built large customer base

. Handle large amounts of money

. Assume managerial duties in absence of manager/owner

. Provide excellent service to customers for food and

drink sales

Sales Associate

Fall 2006-Spring 2010

Campus Bookstore, DWU, Mitchell, SD

. Sell merchandise and supplies to customers

. Design window displays

o bi-weekly basis according to

season/holidays/sports/school events

. Consult with manager in new product buying

o Helped make purchasing decisions for upcoming

retail and DWU logo-wear

. Monitor inventory

Bartender/Waitress

Fall 2007-Summer 2009

Blarney's Sports Bar and Grill, Mitchell, SD

. Train new employees

. Serve food and drinks to people; assist customers

. Process tickets and cash on POS computer system

(Aloha Systems)

Computer Skills: Office '07, Adobe Photoshop, Adobe Illustrator; I am

also able to operate and am proficient in both Windows and

Mac computer operating systems.

Accomplishments: Dakota Wesleyan University, Dean's list: Fall 2007,

Spring 2010

References: Available upon request.

Contact this candidate