Customer Service Administrative Assistant

Pamela Smiley

** ********** **. **** ********, Alabama 36856

Primary Phone: 334-***-****

Mobile Phone: 334-***-****

Objective:

To obtain a position in the area of business that provides for the best utilization of

my many skills and opportunities for advancement to maximize my organization

and management skills.

Education:

2009 Present University of Phoenix

Degree: Accounting in Progress: Expected Graduation Date 2011

2010 Present Penn Foster

Certificate: Dental Assistant in Progress: Expected Graduation Date 2011

1995 1998 Glenville High School, Cleveland, OH

Degree: High School Diploma: 1998

Employment Experience:

8/2007 9/2009 TM Floyd & Company, Columbia, South Carolina

Position: Accounting Assistant

Activities: Accounting and payroll responsibilities, banking deposits, staffing

responsibilities, travel expense reports, and accounts payables .

3/2005 6/2007 Lowe’s, Columbia, South Carolina

Position: Administrative Assistant

Activities: Maintained customer credit lines, accounts payables, customer

service, special orders and special order returns, sales audits and training

supervise 50 cashiers as well as the cash vault .

9/2002 9/2003 Rave G&G, Cleveland, OH

Position: Assistant Manager

Activities: Supervision of staff, oversee the operations of the store, and training,

floor plans, staffing and sales goals.

9/1999 11/2001 National City Bank, Cleveland, OH

Position: Senior Customer Service Representative

Activities: Balancing ATM, handling cash deposits, ordering cash,

auditing cash flow, customer service, and process customer credit status.

Pg2.

6/1999 8/1999 Cleveland Works, Cleveland, OH

Position: Volunteer and Entry Data Clerk

Activities: Enhancing company communication, data entry, and filing.

6/1996 8/1996 Martin De Porres, Cleveland, OH

Position: Youth Worker

Activities: Facilitating communication among youth, monitoring

pre teen adolescents and maintaining the up keep of the environment .

Personal Qualities:

I consider myself a highly motivated, self starter who has the ability to work

autonomously and independently and someone who can get along with persons

from all ethnic backgrounds. Finally, I am someone who enjoys hard work and

perseverance.

Important Skills:

Computer: Familiar with IBM worksheets and spreadsheets.

Typing: Can type over 60 words per minute.

Courses Completed: Principles of Accounting

References:

Bishop Ted Myers

Temple of Faith Bible Way Church, Gasden South Carolina

Telephone: 803-***-****

Charles Washington, Ph.D.

Midlands Technical College, Columbia South Carolina

Telephone: 803-***-****

Contact this candidate